Associate Director

18 hours ago

SAS Nagar, India Knack RCM Full time

Role Overview The Associate Director – Anesthesia Coding will lead and manage the anesthesia coding vertical, ensuring accuracy, compliance, operational efficiency, and strong client relationships. This leader will be responsible for driving performance, mentoring managers & teams, and supporting overall business growth for the anesthesia domain. Key Responsibilities Strategic Leadership - Provide end-to-end leadership for the Anesthesia Coding division. - Create and execute strategies to improve quality, productivity, and coding accuracy. - Work closely with senior leadership to support business expansion and client deliverables. Operational Management - Oversee daily operations across all anesthesia coding teams (coders, SMEs, QA, Team Leads, Managers). - Implement best practices, coding standards, and compliance guidelines (CPT, ICD-10, ASA, payer-specific). - Monitor SLA adherence, turnaround time (TAT), and coding quality metrics. - Manage team workflows and ensure effective resource allocation. People & Performance Management - Lead, mentor, and develop teams of senior coders, TLs, and managers. - Conduct performance reviews, identify skill gaps, and implement training plans. - Drive a culture of accountability, compliance, and continuous improvement. Client Relationship Management - Act as senior escalation point for client communication and issue resolution. - Work with clients to understand evolving guidelines and project requirements. - Support onboarding of new client transitions in the anesthesia domain. Compliance & Quality - Ensure all anesthesia coding is compliant with CMS, AMA, payer guidelines, and internal QA standards. - Review audit findings and implement corrective action plans. - Maintain up-to-date expertise in anesthesia CPT codes, modifiers, time-based billing rules, and pain management procedures. Required Skills & Experience - 10–15+ years of medical coding experience with strong anesthesia domain expertise. - Minimum 5 years in a leadership role managing large teams (TLs, Managers, QA). - Strong understanding of Anesthesia CPT codes, ASA guidelines, time units, QS/QX/QK modifiers, Pain Management procedures, etc. - Proven track record of improving quality and operational KPIs. - Excellent communication, stakeholder management, and decision-making skills. Why Join Us - Opportunity to lead a high-growth, specialized coding vertical. - Direct impact on strategic decision-making and organizational growth. - Work with a stable, trusted, and expanding RCM organization.

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