Assistant Manager

Additional InformationAssistant Manager - Restaurants Job Number25140507 Job CategoryFood and Beverage Culinary LocationLe Meridien Mahabaleshwar Resort Spa 211 212 Mahabaleshwar - Medha Road Mahabaleshwar Maharashtra India 412806 ScheduleFull Time Located Remotely N Position Type Management JOB SUMMARY Areas of responsibility include Restaurants Bars and Room Service if applicable Assists in the daily supervision restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods Strives to continually improve guest and employee satisfaction Determines training needed to accomplish goals then implements plan CANDIDATE PROFILE Education and Experience High school diploma or GED 4 years experience in the food and beverage culinary or related professional area OR 2-year degree from an accredited university in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major 2 years experience in the food and beverage culinary or related professional area CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns Monitors employees to ensure performance expectations are met Provides feedback to employees based on observation of service behaviors Assists in supervising daily shift operations Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies equipment and uniforms Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels Ensures compliance with all restaurant policies standards and procedures Monitors alcohol beverage service in compliance with local laws Manages to achieve or exceed budgeted goals Performs all duties of restaurant employees and related departments as necessary Opens and closes restaurant shifts Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels Supervises staffing levels to ensure that guest service operational needs and financial objectives are met Encourages employees to provide excellent customer service within guidelines Handles guest problems and complaints seeking assistance from supervisor as necessary Strives to improve service performance Sets a positive example for guest relations Assists in the review of comment cards and guest satisfaction results with employees Meets and greets guests Conducting Human Resource Activities Supervises on-going training initiatives Uses all available on the job training tools for employees Communicates performance expectations in accordance with job descriptions for each position Coaches and counsels employees regarding performance on an on-going basis Additional Responsibilities Provides information to supervisors co-workers and subordinates by telephone in written form e-mail or in person Analyzes information and evaluating results to choose the best solution and solve problems Assists servers and hosts on the floor during meal periods and high demand times Recognizes good quality products and presentations Supervises daily shift operations in absence of Restaurant Manager At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law At Le Meridien we are inspired by the era of glamorous travel celebrating each culture through the distinctly European spirit of savouring the good life Our guests are curious and creative cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination We provide authentic chic and memorable service along with experiences that inspire guests to savour the good life We re looking for curious and creative people to join our team If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences we invite you to explore career opportunities with Le Meridien In joining Le Meridien you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you