Quality Specialist, AGI Data Services
2 weeks ago
Job Description Description Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these specialists create prescriptive actions, examining data patterns to formulate effective solutions. They maintain a continuous improvement cycle by managing a critical feedback loop between operations and customers, drawing insights from multiple sources including quality auditors, side-by-side observations, and metric analysis. Through regular side-by-side sessions, they identify opportunities for workflow enhancement and quality improvements. The specialists serve as key escalation points for customer concerns, providing strategic recommendations based on their deep understanding of processes. They consistently evaluate quality tools, suggesting refinements to enhance effectiveness, while simultaneously maintaining and updating process documentation to ensure standardization and clarity across all workflows. This comprehensive approach ensures quality remains at the forefront of our operational excellence. Key job responsibilities Define and implement quality metrics for established workflows . Create prescriptive actions for quality issues . Partner with customers, operations and internal support teams to optimize workflow quality . Conduct side-by-sides to identify opportunities for workflow enhancement and quality improvements . Analyze data trends and develop solutions . Monitor quality performance and coach operations teams . Create and maintain quality metrics reports . Handle customer escalations and recommendations . Evaluate and suggest improvements for quality tools . Support process documentation and implementation Basic Qualifications - Bachelor's degree or equivalent - Business English proficiency . Intermediate Excel skills (VLOOKUPS, PIVOTS, formulas) . Experience in Machine Learning/Data Labeling . Strong process expertise in data services . Experience in coaching and process improvement . Analytical and problem-solving capabilities Preferred Qualifications - . Experience with speech or language data preferred . Ability to work in ambiguous environments . Project management experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Quality Specialist, AGI Data Services
1 week ago
Chennai, India Amazon Full timeJob Description Description Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When...
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Software Development Manager, AGI Data Services
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India Amazon Music Full timeJob Description Description Want to help build the next generation of search and intelligent assistant products Join us! We are looking for a talented Software Development manager to help us develop build the software and systems to achieve our vision to Be best-in-class at acquiring, creating and ground-truthing all kinds of data, with the highest standards...
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Data Quality Specialist
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India Mastech Digital Full timeJob Title: ETL & Data Quality Specialist Location: Chennai/ Bangalore/ Hyderabad(Primarily looking for Local's. Open for remote candidates as well) Experience: 10+ years Budget: Open to discuss Notice Period: Immediate joiner/ Serving notice with less than 30 days/Notice is less than 20 days Professional Summary Seasoned ETL and Data Quality Specialist with...
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India Amazon Music Full timeJob Description Description The Amazon Artificial General Intelligence (AGI) Data Services organization is responsible for developing diverse datasets to train and evaluate the Amazon AI models. We are looking for Language Engineers to join our science and engineering team to support the development of complex, multimodal datasets, using a range of...
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Freelance Data Quality Specialist
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india beBeeDataQuality Full timeAs a Freelance Data Quality Specialist, you'll be working independently to build and maintain data quality frameworks that drive business success. This is an excellent opportunity for experienced professionals with a strong background in data quality and Python programming.This freelance role is perfect for individuals who value flexibility and autonomy in...
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India Norstella Full timeJob Description Description About NORSTELLA: At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quickerand help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle and...
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india, IN Mastech Digital Full timeJob Title: ETL & Data Quality SpecialistLocation: Chennai/ Bangalore/ Hyderabad(Primarily looking for Local's. Open for remote candidates as well)Experience: 10+ yearsBudget: Open to discussNotice Period: Immediate joiner/ Serving notice with less than 30 days/Notice is less than 20 daysProfessional SummarySeasoned ETL and Data Quality Specialist with 10+...
