Manager - Operations- Content Moderation

2 weeks ago


Gurugram, India IGT Solutions Full time

Job Description

Key Deliverables:

- Manage team productivity, quality, attrition, and shrinkage for 50100 FTEs.
- Drive CSAT improvements through process review and coaching.
- Monitor and manage AHT, SLA, and IC targets across tenure groups.
- Conduct TNI, one-on-one coaching, and performance reviews.

Role Responsibilities:

- Lead and supervise a large team in an international content moderation process.
- Provide performance coaching, handle escalations, and support floor operations.
- Ensure adherence to operational metrics and compliance requirements.
- Identify and implement process improvements to boost team performance.


  • Content Moderator

    1 week ago


    Gurugram, Haryana, India Hemocean outsourcing Full time

    Job Brief - Review and moderate user-generated content to ensure it adheres to platform guidelines and policies. - Identify and address inappropriate, harmful, or offensive content, including text, images, and videos. - Collaborate with cross-functional teams to continuously improve content moderation processes and guidelines. **Responsibilities**: -...

  • Content Moderation

    3 weeks ago


    Gurugram, Delhi, India Aim Plus Full time

    Job Description We Are Hiring Content Moderation Location: Gurgaon / Delhi - Only local candidates apply. Schedule: 24/7 Rotational Shifts (with rotational week-offs) Days Off: 2 consecutive days a week (one week a month may vary) Experience: Fresher (No Relocation) Eligibility: Only local candidates Pass out batch: 2022 to 2025 Requirement: Strong...

  • Content Moderator

    3 weeks ago


    Gurugram, India PARTH Full time

    We're looking for a meticulous and cricket-passionate Content Moderator to ensure our In-App generated content enhances community safety, engagement, and authenticity. We're committed to delivering an all-in-one digital platform where cricket fans—casual and hardcore—connect with high-quality global cricket news, analysis, match hubs, quizzes, and...


  • Gurugram, Haryana, India Girma Pro Consulting Full time

    Job Title: Legal Content Moderator Experience: 3-4 years in the similar role The Role: What you will do: - Review user-generated content, including text, images, videos, and other media, to ensure compliance with legal standards, community guidelines, and platform policies. - Identify and flag content that violates applicable laws, regulations, or...

  • Content Moderation

    3 weeks ago


    Gurugram, India Wsne Consulting Full time

    Hiring for Content Moderation Process Gurgaon LocationAny Grad, Fresher5 days working2 roster offNight shiftsBoth side cabsSalary-upto 2.5lpa handcall Yash Required Candidate profile Candidate must have excellent communication skills.Candidate must be an immediate joiner. Perks and benefits MIV and BonusIncentives and both side cab

  • Content Moderation

    6 days ago


    Gurugram, Haryana, India KVC CONSULTANTS Full time

    We are hiring for a Non voice process (Content moderation ) Profile in Gurgaon.- **IT IS A WFO PROFILE AND PEOPLE WITH MINIMUM 6 MONTHS CONTENT MODERATION EXPERIENCE ARE ONLY ELIGIBLE** To get your interview scheduled, Call or Whatsapp Our HRs'- **Aditi 8085124583**: - **Gaurav 8109195240 ***: **Qualification**: Graduates and Undergraduates Eligible- Min 6...


  • Gurugram, India Ultimate Staffing Services Full time

    URGENT HIRING FOR GURUGRAM LOCATION CONTENT MODERATION PROCESS REQUIRED 1 YEAR OF EXPERIENCE IN CONTENT MODERATION SALARY 27 INHAND NIGHT SHIFT 5 DAYS WORKING

  • Content Moderation

    3 weeks ago


    Gurugram, India Wsne Consulting Full time

    Hiring for Content moderation for NepaliCandidate should know how to read and speak Nepali languageUG/Grad with 1yr of any customer service exp.Salary upto 29k in hand24/7 shifts, roster off5days workingcab Call & WhatsAppLakshita Required Candidate profile Candidate should be able to speak and read Nepali languageCandidates must be comfortable working in...

  • Content Moderation

    3 weeks ago


    Gurugram, India Wsne Consulting Full time

    Hiring for Content moderation for BengaliCandidate should know how to read and speak Bengali languageUG/Grad with 1yr of any customer service exp.Salary upto 29k in hand24/7 shifts, roster off5days workingcab Call & WhatsAppSnehal Required Candidate profile Candidate should be able to speak and read Bengali languageCandidates must be comfortable working...

  • Content Moderator

    1 week ago


    Gurugram, Haryana, India Kareer Hubb Full time

    **Hiring for content Moderator** - Salary upto 28k - 5 Days working - Both Side Cabs - Rotational Shifts - Location : Gurgaon **Call HR Harpreet : 9501852537** **Job Types**: Full-time, Fresher Pay: ₹20,000.00 - ₹28,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Paid time off - Provident Fund Schedule: - Rotational...