▷ (15h Left) International Voice Process

6 days ago

Chennai, India Tata Communications Transformation Services (TCTS) Full time

Job title – Customer Relationship Specialist (Australian Voice)

Location: Chennai

Working Hours:

- Permanent Work from Office on all days
- Australian Business Hours (2:30 am / 3:30 am IST till 11:30 am and 12:30 pm)
- Holidays are followed as per Australian calendar.

Job Summary:

We are looking for customer care representative with excellent English communication skills and experience in B2B as well as B2C international customer service domain. This position involves effective coordination with Australian customer/stakeholders and fiber order management.

Skills Capabilities:

- Strong Communication skills including experience handling international Customer calls and effective written communication.
- Strong problem-solving abilities with a customer-first mindset.

Roles & Responsibility:

- Communication: Serve as the single point of contact for issue resolution and Customer communication via calls and mails throughout the order delivery lifecycle.
- Do accurate feasibility checks and product selection using client tools, ensuring strict adherence to client standards and guidelines throughout the qualification process.
- Responsibilities include Order and contract creation, follow up and maintaining end-to-end visibility of order status.
- Proactively manage internal and external stakeholder engagement (including end customers, Field teams, design teams and building authorities), ensuring clear, concise, and timely communication.
- Ensure 100% Quality and KPI compliance for all deliverables.
- Generate daily dashboards on order status and update customers as per the agreed process.

Tools & Systems Knowledge (Optional):

- Salesforce, Google Map, PNI – Spatial net

Educational Qualification & Experience:

- Minimum of 1+ years of experience in International Call center operations (Australian English).
- Order Management knowledge is preferrable.

  • Tamil Voice Process

    1 week ago

    Chennai, India Tamil Voice Process Full time

    Health insurance **TAMIL VOICE PROCESS** - Voice Process - Domestic 3. Working Hours - Monday to Saturday ( Sunday - Holiday ) 4. Job Timing - 10.00 AM to 5.00 PM 5. Qualification - 10/12/Any Degree ( Backlogs Allowed ) 6. Language - Any ( Tamil / English / Telugu & Hindi ) 7. Salary Package - Fixed + Variable Pay 8. Process - Banking Backend...

  • Tamil Voice Process

    1 week ago

    Chennai, India TAMIL VOICE PROCESS Full time

    JOB POSITION : TAMIL VOICE PROCESS SALARY : 15,000 TO 25,000 *PERMANENT JOBS WE ARE NEED FRESHERS AND EXPERIENCED CANDIDATES IMMEDIATELY **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Flexible schedule Schedule: - Day shift Supplemental pay...

  • Voice Process for Freshers

    2 days ago

    Chennai, India Tamil Voice Process Full time

    Opening for VOICE PROCESS (Outbound /Inbound) JOB LOCATION: Chennai REGIONAL LANGUAGES: TAMIL WALK-IN TIME: 9.30:AM LOCATION: habibullah road, T.nagar, chennai-600 034. **Job Description**: *Excellent Bonus and incentives based on performance EXPERIENCE: 0- 3+ years DAY SHIFT: 9:00 AM - 5.00 PM Holidays: 4 Sunday fixed holiday WhatsApp : 8015750819...

  • Voice Process Parmanant Job

    2 days ago

    Chennai, India Tamil Voice Process Full time

    **Pulled from the full job description** - Provident Fund Hiring for Tele caller Associate Process: inbound / Outbound Voice - E-commerce Telesales Work location: tambaram,nungambakkam,vada palani Designation: Customer handling Qualification: Any Degree / Diploma / Plus two. Criteria: Fluent in any one of south Indian languages TAMIL languages Shift...

  • Tamil Voice Process

    2 days ago

    Chennai, India Tamil Voice Process Full time

    Flexible schedule Handle customer complaints,provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.keep records of customer interactions,process customer interactions,process customer account and file documents.positive,listening,adaptable,calm, empathetic. **Job Types**: Full-time, Fresher **Salary**:...

  • Voice Process

    2 weeks ago

    Chennai, India TAMIL VOICE PROCESS Full time

    Wanted job!!! Location Chennai Direct company spot offer letter No work presure Qualification : 10th, 12th, ITI, Dip and any degree Age : 18 to 35 Limited vacancy available No consultancy Immediately joining Interested people contact *7358591995* **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 - ₹25,000.00 per...

  • Tamil Voice Process

    2 weeks ago

    Chennai, India TAMIL VOICE PROCESS Full time

    Job opening for Telecaller Executive(Lead Conversion Specialist)-Saligrama Chennai Qualification: Any degree Exp: 1 to 3 years **Salary**: As per your last drawn. Required Skill: - Contacting/Answering phones and explaining the treatment and services offered by the company. - Contacting existing customers as well as prospective customers using...

  • Tamil Voice Process

    2 weeks ago

    Chennai, India TAMIL VOICE PROCESS Full time

    Wanted job!!! Location Chennai Direct company spot offer letter No work presure Qualification : 10th, 12th, ITI, Dip and any degree Age : 18 to 35 Limited vacancy available No consultancy Immediately joining **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift **Job Types**:...

  • Tamil Voice Process

    2 weeks ago

    Chennai, India TAMIL VOICE PROCESS Full time

    **tellecaller: have to talk to clients** **Job Types: Full-time, Regular / Permanent** **Salary: ₹10,000.00 - ₹15,000.00 per month** **Schedule**: **Day shift** **Monday to Friday** **Experience**: **total work: 2 years (preferred)** **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹18,000.00 - ₹30,000.00 per...

  • International Voice Process

    2 weeks ago

    Chennai, India Seltam Technologies Full time

    Hi Job Seekers, Immediate Openings for "International Voice Process" **Requirement** **Experience**: - Minimum 1 year experience in any international voice process (Only customer support). **Process**: AAC International voice process **Shifts** : Rotational Night Shift **Working days**:5 Days work & 2 days rotational week off. **Notice period** :...