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4 weeks ago

Kolkata, India Best Hope Solutions Pvt Ltd Full time

Fresher / Experience Candidate Required With Good English Command. With Minimum 6 Months Of Experience in UK Survey, Sales, Semi Sales, Claims or B2B Energy. Fixed Salary Plus Incentive & Floor Spiff. One Side Transport Given. PF / ESI/ MEDICLAIM is Provided. Interested Candidate Contact.We are hiring enthusiastic and customer-focused BPO Telecaller to join our team. The role involves handling inbound and outbound calls, addressing customer queries, promoting products/services, and ensuring a high level of customer satisfaction. A Telecaller in the BPO process must possess good communication skills, patience, and the ability to work in a fast-paced environment. Key Responsibilities Customer Interaction Handle inbound and outbound calls professionally. Listen actively to customer queries and provide accurate solutions. Maintain a positive and friendly tone in all conversations. Sales & Service Support Promote products or services to prospective customers when required. Generate leads and follow up for conversions. Assist existing customers with product/service-related issues. Data Management & Reporting Record details of customer interactions and feedback in the system. Update databases with accurate customer information. Prepare daily call logs and share reports with team leaders. Team Collaboration Work with supervisors and team members to meet daily/weekly targets. Provide feedback to improve processes and customer experience. Attend training sessions to stay updated on product knowledge and communication skills. Skills & Competencies Required Excellent verbal communication skills in English/Hindi/Regional language (as per process). Active listening and problem-solving skills. Ability to handle rejections and remain motivated. Basic computer knowledge (MS Office, CRM tools). Good persuasion and negotiation skills. Ability to work under pressure and meet targets.More information about this BPO Telecaller JobPlease go through the below FAQs to get all answers related to the given BPO Telecaller jobWhat are the job requirements to apply for this BPO Telecaller job position? Ans: A candidate must have a minimum of 06 Months to 3+ year experience as an BPO Telecaller What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This BPO Telecaller is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the BPO Telecaller position? Ans: There are immediate 1 job openings for BPO Telecaller in our Organisation. 12th Pass (HSE)

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