Customer Service Officer Jobs Opening in Godrej Finance Limited at MaharashtraLess
1 day ago
Job Title: Inbound & Email OfficerDepartment: Customer Service OfficerReports To: Team Leader / ManagerJob Purpose:The Inbound & Email Officer will be responsible for handling customer queries and requests received through inbound calls and emails. The role requires ensuring timely, professional, and effective communication while maintaining a high level of customer satisfaction.Key Responsibilities:Handle inbound calls and respond to customer queries, requests, and complaints with professionalism.Manage customer communication via emails, ensuring accurate and prompt responses.Log and track all customer interactions in the system/CRM for future reference and follow-up.Escalate unresolved issues to the appropriate department or supervisor and ensure timely closure.Provide product, service, and process-related information to customers clearly and effectively.Maintain service quality standards in line with company policies.Identify opportunities to improve processes and customer experience.Adhere to performance metrics such as response time, resolution time, and customer satisfaction scores.Support cross-functional teams (sales, operations, technical) in resolving customer queries.Key Skills & Competencies:Excellent verbal and written communication skills.Strong customer service orientation and problem-solving ability.Ability to manage time effectively and multitask between calls and emails.Attention to detail with accurate data entry and documentation skills.Ability to remain calm and professional under pressure.Basic knowledge of MS Office (Word, Excel, Outlook). Qualifications & Experience:Graduate in any discipline (preferred: Business, Commerce, Communication).Min 6 months of experience in customer service (inbound calls and/or email support).Experience in call centre, BPO, or customer service desk will be an added advantage.Work Environment:Office / Call centre setup.Candidate should be open to working on Weekends & Public holidays as per the business requirements.One rotational week offWork Location: ThaneCTC : 25k
Any Graduate
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Ahmednagar, India Godrej Housing Finance Limited Full timeA Branch Operations Executive is responsible for the day-to-day functioning of a branch, ensuring smooth operations, customer satisfaction, and adherence to company policies. This role involves managing administrative tasks, processing transactions, handling customer inquiries, and supporting the branch's overall success. Any Graduate
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Ahmednagar, India Grasim Industries Limited Full timeResponsibilitiesPromote and sell products or services to potential customers in retail or trade show environmentsEngage with customers and provide excellent customer serviceDemonstrate product features and benefits to customersUnderstand customer needs and make appropriate product recommendationsAchieve sales targets and contribute to the overall revenue...
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Ahmednagar, India Tata Motors Insurance Broking And Advisory Services Limited Full timeIn business operations within retail, roles like Retail Operations Manager, Store Manager, and Customer Service Representative are crucial. Responsibilities include managing daily operations, ensuring smooth store flow, and providing excellent customer service, all contributing to the overall retail business success. Any Graduate
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Ahmednagar, India TROS Online Shopping Private Limited Full timeA Field Sales Executive is responsible for driving sales and revenue growth by directly engaging with customers in their respective territories. This role involves identifying new business opportunities, building relationships with clients, and closing sales deals while meeting or exceeding sales targets. 12th Pass (HSE)
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Ahmednagar, India Omnia Information Private Limited Full timeRole & responsibilities :-Freshers or any field sales, Google Pay, Phone Pe, Paytm, Credit Card Sales, B2C Sales, or Any sales can apply.Visit residential colonies, societies and other prospective areas to evaluate needs and to promote products and services.Responsible for Broadband Sales, Internet, B2C Sales, Field SalesResponsible for Broadband Sales as...
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Ahmednagar, India For a Client of TeamLease Services Ltd. Full timeURGENT OPENING PICKER PACKER LOADING COMPANY - SWIGGY INSTRAMART /ZEPTO ⭐Job Timing - Day / Night (Full Time/Part Time) ⭐Role - Picker, Packer Shorter, Loader ⭐Fresher candidate Apply ⭐Femel / Male Both Required ⭐Education- 10th pass,12th pass⭐Salary :-14500 in hand + 1000 Attendance Bonus + PF +ESIC + Incentive+ OT⭐Location :-...
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Ahmednagar, India Digidios Integrated Financial Solutions Private Limited Full timeHandle customer calls to collect outstanding payments from various banks and financial institutions. Identify and resolve issues related to loan collections, credit card payments, and other financial products. Maintain accurate records of all interactions with customers using CRM software. 12th Pass (HSE), Any Graduate
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Ahmednagar, India Apollo Healthco Limited Full timeRole & responsibilities :-Freshers or any field sales, Google Pay, Phone Pe, Paytm, Credit Card Sales, B2C Sales, or Any sales can apply.Visit residential colonies, societies and other prospective areas to evaluate needs and to promote products and services.Responsible for Broadband Sales, Internet, B2C Sales, Field SalesResponsible for Broadband Sales as...
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Ahmednagar, India For a Client of TeamLease Services Ltd. Full time!! Free Job Alert !!! TeamLease Services Ltd !!Urgent Requirement For warehouse Sector in Pune MH.Designation -Picker/PackerQualifications -Minimum SSC & HSC passedJob Location - All Pune Experience -Fresher/ExperiencedGender -Male Candidates preferable In hand up to13,501/- to 17500/- +1000/- Attendance Bonus +4000/- Incentive + OTFacility - PF + ESICAge -...
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Ahmednagar, India Endurance Technologies Limited Full timeDaily Basis Material Received Proper Check2- Material stacking In location3- Material issued to Production as per Received Issue Slip4- Maintain Cleaning in store5- Take monthly inventory6- Problem-solving skills7- Submit Daily Report to Store Head BA, Any Graduate
