Family Care Manager

4 weeks ago

Belgaum KA IN Nila Cares Full time

Role Overview The Family Care Manager FCM plays a critical role in supporting elderly parents living in India and maintaining transparent compassionate coordination with their children living abroad NRIs This role requires a high degree of empathy patience proactive thinking and excellent communication skills The FCM ensures parents receive consistent medical personal and emotional support while keeping family members well-informed and reassured Key Responsibilities Support to Parents Assist with scheduling doctor s appointments diagnostic tests therapy visits and other medical services Coordinate and help fulfill prescription refills and medication purchases Maintain and organize medical files reports prescriptions and treatment histories Conduct home visits to check on parents health comfort daily needs and general wellbeing Provide additional health-related support as needed e g arranging physiotherapy nursing or caregiving Accompany parents to hospitals doctor consultations and follow-up visits Support with hospital admission and discharge processes ensuring proper documentation and continuity of care Respond and assist during medical or unexpected emergencies by coordinating immediate help and communicating effectively Conduct scheduled wellbeing calls at least twice a week and document observations Support to NRI Family Members Provide regular health status updates and ensure clear ongoing communication with children living abroad Maintain the application profile ensuring parent information reports prescriptions and documentation are always up to date Serve as the reliable point of contact for any updates concerns emergencies or service coordination Foster trust and emotional reassurance by demonstrating care patience reliability and professionalism Why This Role Matters This role is not transactional it is deeply personal The Family Care Manager becomes a trusted extension of a family ensuring that parents feel cared for and children living far away feel connected informed and reassured Job Type Full-time Pay 15 000 00 - 30 000 00 per month Education Diploma Required License Certification Nursing Registration License Preferred Location Belgaum Karnataka Required Willingness to travel 25 Preferred Work Location In person

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