
▷ 3 Days Left Salesforce service cloud
3 weeks ago
Job Title: Software Development Lead – Salesforce Service Cloud
Location: Bengaluru
Experience Required: Minimum 5 years in Salesforce Service Cloud
Education: 15 years of full-time education
Job Summary:
We are looking for a highly skilled Software Development Lead with expertise in Salesforce Service Cloud and Salesforce Lightning Web Components (LWC). In this role, you will lead software development initiatives, oversee end-to-end implementation, and ensure that project deliverables align with client requirements. You will be responsible for guiding and mentoring your team, collaborating with cross-functional teams, and making key technical decisions to drive project success.
Roles & Responsibilities
- Serve as a Subject Matter Expert (SME) in Salesforce Service Cloud.
- Lead and manage the software development team, ensuring high performance and accountability.
- Take ownership of team-level decisions and contribute to organization-wide strategic discussions.
- Collaborate with multiple teams to influence and contribute to key project decisions.
- Provide effective solutions to complex technical problems within and across teams.
- Facilitate knowledge-sharing sessions to enhance technical capabilities of the team.
- Monitor project progress, ensuring alignment with client requirements, timelines, and quality standards.
- Mentor and support team members to foster growth and knowledge advancement.
Professional & Technical Skills
Must-Have Skills:
- Proficiency in Salesforce Service Cloud.
- Strong expertise in Salesforce Lightning Web Components (LWC).
- Solid understanding of software development methodologies.
- Hands-on experience with Salesforce integration with other platforms.
- Strong problem-solving and troubleshooting skills.
- Familiarity with Agile project management practices.
Additional Information
- This position is based at our Bengaluru office.
- Candidates must have a minimum of 5 years of relevant Salesforce Service Cloud experience.
- A 15 years full-time education is mandatory.
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