Site Reliability Engineer

3 weeks ago

Bengaluru, Karnataka, India MyRemoteTeam Inc Full time
About Us

MyRemoteTeam, Inc is a fast-growing distributed workforce enabler, helping companies scale with top global talent. We empower businesses by providing world-class software engineers, operations support, and infrastructure to help them grow faster and better.

Job Title: AWS SRE Engineer

Mandatory skills: Java, Cloud(AWS or Docker/Kubernetes), Prod support knowledge, Snow Tool

Exp: 8+ Yrs

Candidate needs to work from client office.

Detailed JD:

We are seeking a skilled and proactive engineer with expertise in Kubernetes, Java-based applications, and cloud platforms (AWS/Azure/GCP), along with experience in ServiceNow for support ticket management. The ideal candidate will be responsible for maintaining cloud-native applications, troubleshooting production issues, and ensuring smooth operations through effective ticket handling and resolution.

Key Responsibilities:

Kubernetes & Cloud Operations:

- Deploy, manage, and monitor containerized applications using Kubernetes.
- Maintain and optimize cloud infrastructure (AWS, Azure, or GCP).
- Automate deployments and infrastructure using CI/CD pipelines and Infrastructure as Code (IaC) tools like Terraform or Helm.
- Monitor system performance, availability, and security.

Java Application Support:

- Troubleshoot and debug Java-based microservices and APIs.
- Collaborate with development teams to resolve application issues.
- Participate in code reviews and suggest performance improvements.

ServiceNow (SNOW) Support:

- Handle incident, problem, and change management via ServiceNow.
- Raise, track, and resolve support tickets in coordination with internal and external teams.
- Document root cause analysis (RCA) and resolution steps for recurring issues.

Collaboration & Documentation:

- Work closely with DevOps, QA, and development teams.
- Maintain technical documentation, runbooks, and knowledge base articles.
- Participate in on-call rotations and provide timely support for critical issues.

Required Skills:

- Strong hands-on experience with Kubernetes and container orchestration.
- Proficiency in Java and related frameworks (Spring Boot, REST APIs).
- Experience with cloud platforms (AWS, Azure, or GCP).
- Familiarity with ServiceNow or similar ITSM tools.
- Good understanding of CI/CD tools (Jenkins, GitLab CI, etc.).
- Knowledge of monitoring tools (Prometheus, Grafana, ELK, etc.)

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