Retail Store Manager

23 hours ago


Panaji GA IN Risara properties Full time

Job description We are seeking an experienced and dynamic Store Manager to lead our luxury clothing retail store This role demands strong operational expertise excellent customer service skills and a passion for high-end fashion The ideal candidate will ensure smooth daily operations drive sales maintain impeccable store standards and lead a motivated high-performing team Store Operations Management Manage day-to-day store activities to ensure smooth operations including opening closing procedures inventory control merchandising and store presentation Maintain luxury brand standards in visual merchandising and store layout to create an inviting and exclusive shopping environment Set and ensure best practices are disseminated to the team and diligently followed for all aspects of the business Sales Customer Service Drive sales performance by coaching and motivating the sales team to achieve targets Deliver personalized high-quality customer service that enhances the luxury shopping experience Handle customer queries complaints and returns with professionalism and tact Create new reasons for people to revisit the store Build brand awareness through regular pop-ups and promotions Team Leadership Development Recruit train and develop store staff fostering a high-performance team culture Conduct regular performance reviews set goals and identify training needs Schedule and manage staff shifts to optimize store coverage and efficiency Inventory Stock Management Manage end-to-end online sales and inventory Find new brands that match Risadh ethos customer requirement negotiate terms with them and follow the best practices for on boarding Monitor stock levels oversee stock replenishment and timely returns as per GST and other compliances Coordinate with brands and tailors to ensure timely and accurate deliveries Conduct regular stock audits and report discrepancies Put in place and manage shrinkage prevention measures Financial Management Ensure store targets are set and achieved Drive new footfalls with the help of Marketing Train the team to upsell and cross sell to increase bill values Prepare and manage store budgets control expenses and maximize profitability Analyse sales reports market trends and customer feedback to make informed business decisions Coordinate with Accounts for timely sharing of monthly MIS and P Ls Check and ensure vendor payments are done on time by the Accounts team Compliance Security Ensure adherence to all company policies health and safety regulations and legal requirements Oversee store security measures to protect merchandise and staff All consignment stocks to be returned on time as per GST policy and new replacement merchandise to be planned before hand Brand Representation Represent the brand in a professional manner always upholding the luxury image Identify and participate in exhibitions pop-ups and promotional events to enhance brand visibility Job Type Full-time Pay 30 000 00 - 40 000 00 per month Ability to commute relocate Panaji Goa Reliably commute or planning to relocate before starting work Preferred Experience Luxury Retail Store Management 2 years Preferred Work Location In person



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