Aptos POS Lead

2 weeks ago

Bangalore, India Jobted IN C2 Full time

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role - Accountable as the POS Lead, responsible for Retail POS, Enterprise Order Management, Merchandising Applications, and Store Operations. - Provided support for bug fixes for POS and store-related issues. - Responsible for addressing any service-impacting issues related to POS applications. - Managing system upgrades, and other related applications. - Handling incident, request, and problem management for POS applications. - Acting as a liaison between clients and internal teams to troubleshoot, investigate, analyze, and resolve software issues. - Conducting detailed root cause analysis of complex business process issues and delivered appropriate system solutions; identified, validated and documented. Your Profile - Translate client business requirements and objectives into system solutions; developed necessary product modifications to meet client needs. - Provide post-Go-Live support including bug fixes, issue resolution, and customer support; participated in and oversaw pre- and post-Go-Live activities. - Lead automation initiatives and process improvements. - Provide on-call support beyond business hours. What you'll love about working here - You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. - You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. - At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real | www.capgemini.com

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