[07/09/2025] Market Research Associate

4 weeks ago

Noida India XPAYFY Full time

Job Description

Position Overview: The Senior Research Associate will primarily support our CATI research projects, focusing on conducting telephone interviews, managing team and data collection processes, and ensuring high-quality research outcomes.

Key Responsibilities:

Lead CATI Projects: Oversee the design, implementation, and execution of CATI surveys, ensuring adherence to research protocols and objectives.

Conduct CATI Surveys: Execute telephone interviews using CATI software to collect data from respondents in accordance with research protocols.

Process Improvement: Identify and implement enhancements to CATI processes and methodologies to improve efficiency and effectiveness.

Data Management: Enter and manage data accurately in research databases, ensuring data integrity and compliance with quality standards.

Quality Assurance: Monitor and verify interview quality, addressing any issues or inconsistencies promptly.

Team Management: Supervise and mentor junior researchers and interviewers, providing guidance and support to ensure high performance and development.

Project Support: Collaborate with the research team to coordinate survey activities, track progress, and meet project deadlines.

Qualifications:

Education: Bachelors or Masters degree in any field.

Experience: 1-2 years of experience in CATI research or telephone interviewing and with a proven track record in managing research projects and teams.

Skills:

oProficiency in CATI software and data management tools.

o Strong leadership and team management abilities.

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