Remote Services Engineer

1 week ago

Thane MH IN Siemens Full time

Job ID480704 Posted since09-Oct-2025 OrganizationSmart Infrastructure Field of workCustomer Services CompanySiemens Limited Experience levelEarly Professional Job typeFull-time Work modeOffice Site only Employment typePermanent Location s Thane - Maharashtra - India We re enhancing the way we live and work by intelligently connecting energy systems buildings and industries Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued where impact on the world is considered where sustainable energy is delivered reliably and efficiently It provides the flexible infrastructure to allow society to evolve and respond to changing conditions Technology and the ingenuity of people come together to be at one with our environments and to care for our world We do this from the macro to the micro level from physical products components and systems to connected cloud-based digital offerings and services Siemens offers a broad portfolio of grid control and automation low- and medium-voltage power distribution switching and control and building automation fire safety and security HVAC control and energy solutions Job Summary The Remote Services Engineer is responsible for delivering high-quality remote support and diagnostics for building systems automation equipment and connected devices This role involves proactive monitoring troubleshooting and performance optimization of customer systems to ensure uptime efficiency and satisfaction Key Responsibilities 1 Monitor and analyze system performance using remote diagnostic tools 2 Provide technical support and troubleshooting for HVAC BMS or automation systems 3 Execute remote commissioning configuration and updates of control systems 4 Collaborate with field service teams to resolve complex issues 5 Document service activities findings and recommendations 6 Participate in continuous improvement initiatives and feedback loops 7 Ensure compliance with safety cybersecurity and data privacy standards Qualifications Technical Skills 1 Degree Diploma in Engineering Instrumentation Electrical Mechanical other 2 Has basic understanding of Service Agreements contracts SLAs Corrective Preventive Maintenance services 3 Awareness of Remote Service delivery Call Incident mgmt planned scheduled activity management will be an advantage 4 Deep Knowledge of Building Technology domain HVAC Fire Security Solutions BMS FAS ACS CCTV etc This role is based in Kalwa where you ll get the chance to work with teams impacting entire cities countries - and the shape of things to come Make your mark in our exciting world of Siemens We re Siemens A collection of over 379 000 minds building the future one day at a time in over 200 countries We re dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender LGBTQ Abilities Ethnicity All employment decisions at Siemens are based on qualifications merit and business need Bring your curiosity and imagination and help us shape tomorrow Find out more about Smart Infrastructure at https new siemens com global en company topic-areas smart-infrastructure html and about Siemens careers at www siemens com careers

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