Store Manager

3 weeks ago

Delhi India GLOBELANCE Full time

Job Description Industry & Sector: Organized retail / Consumer goods brick-and-mortar store operations with omnichannel fulfillment. This role sits in frontline retail management, driving store-level profitability, customer experience, and operational excellence across an on-site retail outlet. Primary, best-performing title (for job portals): Retail Store Manager About The Opportunity We are seeking a hands-on Retail Store Manager to lead a high-traffic store in India. You will own daily store operations, build high-performing teams, and deliver consistent sales growth while upholding merchandising standards, loss prevention, and customer delight. This on-site role is ideal for an ambitious retail operator who thrives on measurable results and servant leadership. Role & Responsibilities - Drive store sales and KPI performanceset targets, track daily/weekly results, and execute action plans to hit revenue and conversion goals. - Lead store operations including cash management, POS reconciliation, opening/closing procedures, and compliance with retail SOPs. - Manage inventory control: oversee receiving, stock replenishment, cycle counts, and shrinkage-reduction programs. - Execute visual merchandising and local merchandising plans to maximize product visibility and seasonal promotions. - Coach, schedule, and develop store staffconduct regular performance reviews, deliver training, and maintain staffing levels for peak periods. - Own store-level P&L and cost controlsoptimize labour, margins, and vendor coordination to improve profitability. Skills & Qualifications Must-Have - Proven retail store management experience with responsibility for sales targets and daily store metrics (KPI-driven). - Strong knowledge of inventory control, stock audits, and shrinkage prevention. - Hands-on experience with Point-of-Sale (POS) systems and cash reconciliation procedures. - Track record of managing store P&L, labour scheduling, and margin optimisation. - Demonstrable skills in visual merchandising and execution of promotional campaigns. - Customer-focused with experience resolving escalations and improving in-store NPS or CSAT metrics. Preferred - Experience with retail ERP or merchandising platforms (e.g., Microsoft Dynamics, SAP Retail, or similar). - Exposure to omnichannel operations (click & collect, ship-from-store) and local store marketing. - Retail management certification or diploma. Benefits & Culture Highlights - Competitive salary with performance-linked incentives and store-level bonus programs. - Clear career pathopportunities to progress to Area/Cluster Manager roles plus structured leadership training. - Employee discounts, supportive frontline culture, and focus on operational excellence and customer-first values. Apply if you are a results-oriented retail manager who thrives in a fast-paced, customer-centric environment and wants to own P&L, team development, and the in-store customer journey. Strong operational discipline and a passion for retail excellence will make you successful in this role. Skills: visual merchandising,loss prevention,kpis,p&l management,team management,inventory management,operations

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