Systems Integration Senior Specialist

Req ID 314805 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Systems Integration Senior Specialist to join our team in Hyderabad Andhra Pradesh IN-AP India IN Key Responsibilities Quality assurance of incidents service requests and change requests Attainment of SLAs KPIs and associated reporting Ensure system application alerts are acknowledged and actioned Appropriate escalation to STO management and leadership Oversight of all activities of the team across incidents service requests and change requests Manage high-priority incidents and requests related to the toolset Ensure strict compliance with audit controls and evidence requirements Lead advanced troubleshooting of complex incidents and provide expert support to L1 and L2 team members Assist the product lead on major incident management calls to provide support on active incidents coordinating the larger team Mentor and share advanced knowledge with L1 and L2 analysts Identify automation and optimization opportunities Experience Excellent prior experience and understanding of Data Loss Prevention terminology and processes Reporting using PowerBi PowerPoint and Excel Scription using PowerShell and Batch files Bachelor s or Master s degree in Computer Science Information Technology or related field 5-7 and 7-10 years of experience in a security operations role 2 years of management team leader experience Proven demonstrable leadership and mentorship skills Expert troubleshooting capabilities Exceptional communication skills About NTT DATA NTT DATA is a 30 billion trusted global innovator of business and technology services We serve 75 of the Fortune Global 100 and are committed to helping clients innovate optimize and transform for long term success As a Global Top Employer we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies Our services include business and technology consulting data and artificial intelligence industry solutions as well as the development implementation and management of applications infrastructure and connectivity We are one of the leading providers of digital and AI infrastructure in the world NTT DATA is a part of NTT Group which invests over 3 6 billion each year in R D to help organizations and society move confidently and sustainably into the digital future Visit us at NTT DATA endeavors to make accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications NTT DATA is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status For our EEO Policy Statement please click If you d like more information on your EEO rights under the law please click For Pay Transparency information please click