Qa– Spanish

Job Title QA- Spanish Location Panchkula Shift Night Rotational Night shift comes with cab facility and one-time meal Experience 0-3 years Freshers with good Spanish skills are welcome About Shipra Travels Shipra Travels is a leading travel services provider committed to delivering exceptional customer experiences We are looking for a talented Spanish-speaking QA Executive to join our team and ensure top-quality customer interactions Key Responsibilities Listen to and review customer service calls Check if calls follow company process and quality standards Identify areas where agents can improve and share feedback Keep records of calls reviewed and report findings Learn industry standards and apply them in call audits Key Requirements For Freshers Fluency in Spanish reading writing speaking is a must Good attention to detail and willingness to learn Flexible to work in night or rotational shifts Good English communication skills for reporting and interaction For Experienced Candidates Prior experience as a QA Spanish in travel or related industry Strong skills in call auditing quality evaluation and feedback Knowledge of industry processes KPIs and quality standards Good communication and reporting skills including English proficiency for documenting QA findings and interacting with teams Ability to work independently and manage multiple audits efficiently Perks Benefits Night shift cab facility and one-time meal provided Opportunity to grow in a dynamic travel services environment Exposure to international customer interactions and industry best practices How to Apply Interested candidates can share their updated CV at hr zopflix com Contact 8288844471 0172-5204040 Anudeep Timings Monday to Friday 10 00 AM - 7 00 PM Job Type Full-time Work Location In person