Senior Manager, Technology

Career Category Information Systems Join Amgen s Mission of Serving Patients At Amgen if you feel like you re part of something bigger it s because you are Our shared mission to serve patients living with serious illnesses drives all that we do Since 1980 we ve helped pioneer the world of biotech in our fight against the world s toughest diseases With our focus on four therapeutic areas -Oncology Inflammation General Medicine and Rare Disease- we reach millions of patients each year As a member of the Amgen team you ll help make a lasting impact on the lives of patients as we research manufacture and deliver innovative medicines to help people live longer fuller happier lives Our award-winning culture is collaborative innovative and science based If you have a passion for challenges and the opportunities that lay within them you ll thrive as part of the Amgen team Join us and transform the lives of patients while transforming your career What you will do Role Description The Senior Manager - Technology will lead and coordinate cross-functional technology teams with a focus on Omics and Multi-Omics product development to enable target and biomarker discovery This role combines strategic leadership product ownership and operational oversight with a strong emphasis on global collaboration This hands-on leader is primarily responsible for maximizing the value delivered by the team by ensuring that the team backlog is aligned with end-user and stakeholders needs across R D This role involves close collaboration with Architecture and Engineering leads supporting product teams along with scientific community representative stakeholders across R D to define and prioritize features and provide a roadmap for feature development The ideal candidate has strong experience in product management specifically related to products that deliver Omics data technologies that enable scientists to perform high throughput analytics to elucidate disease biology mechanism of action and pathway analysis The role requires exceptional communication skills and a deep understanding of Agile methodologies Roles Responsibilities Manage and mentor junior technology staff across product teams fostering a culture of innovation accountability continuous improvement and a sense of belonging Collaborate and align with global product owners to ensure product teams are committed and focused on delivering on SAFe PI objectives for the business Define and communicate the product feature vision including both technical architectural features and enablement and end-user features ensuring alignment with business objectives across multiple solution stakeholder groups Create prioritize and maintain the feature backlog ensuring that it reflects the needs of the business and stakeholders Collaborate with stakeholders to gather and document product requirements user stories and acceptance criteria Work closely with the business teams Scrum Master and development team to plan and execute sprints ensuring that the highest priority features are delivered Identify opportunities to improve the product platform system and development process and make data-driven decisions to enhance the product platform Oversee the day-to-day management of technology platforms ensuring that they meet performance security and availability requirements Manage relationships with product platform system vendors ensuring that service levels are met and that the organization derives the best value from its investments Ensure that platforms comply with security standards regulatory requirements and organizational policies Oversee the management and operation of specific IT systems ensuring that they meet performance security and availability requirements Manage product team Architects Analysts and Validation Engineers and provide role-based standards and career mentorship for these roles Assure that the team is successfully creating robust written materials including product documentation product backlog and user stories and creating other need artifacts to assure efficient and effective coordination across time zones Analyze product performance data customer behavior and market trends to inform product decisions Create and maintain reports and dashboards that provide insights into product performance user engagement and other key metrics Conduct market research and competitive analysis to identify opportunities and inform product strategy Analyze customer feedback and support data to identify pain points and opportunities for product improvement What we expect of you We are all different yet we all use our unique contributions to serve patients Basic Qualifications and Experience PhD with 3 - 5 years of experience in Life Sciences Computer Science IT Computational Biology Bioinformatics or related field OR Master s degree with 8 - 10 years of experience in Life Sciences Computer Science IT Computational Biology Bioinformatics or related field OR Bachelor s degree with 10 - 14 years of experience in Life Sciences Computer Science IT Computational Biology Bioinformatics or related field OR Must-Have Skills Strong knowledge of Agile methodologies SAFe and product management principles and backlog and feature management tools including Jira and Confluence Strong knowledge of IT service management ITSM principles and methodologies Extensive experience in leading teams mentoring junior professionals and cultivating the next generation of talent Strong communication and organizational abilities with a proven capacity to manage multiple priorities effectively Proven record of implementing technology solutions in a large organization Good-to-Have Skills Good Knowledge of the Global Pharmaceutical Industry Understanding of GxP process Strong solution design and problem-solving skills Strong understanding of technology function or platform Experience in developing differentiated and deliverable solutions Ability to analyze client requirements and translate them into solutions Working late hours Professional Certifications Experience with current cloud technologies AWS Azure etc use of AI and large language models LLMs programming languages Python R Experience working in biopharma R D with emphasis on implementing research technologies Knowledge of GxP system validation processes Soft Skills Excellent analytical and troubleshooting skills Highest degree of initiative and self-motivation Strong verbal and written communication skills including presentation of varied audiences through complex technical business topics Confidence in leading teams through prioritization and sequencing discussions including managing stakeholder expectations Ability to work effectively with global virtual teams leveraging tools and artifacts available to assure clear and efficient collaboration across time zones Ability to manage multiple priorities successfully Team-oriented with a focus on achieving team goals Strong problem solving analytical skills Ability to learn quickly and retain and synthesize complex information from diverse sources What you can expect of us As we work to develop treatments that take care of others we also work to care for your professional and personal growth and well-being From our competitive benefits to our collaborative culture we ll support your journey every step of the way In addition to the base salary Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards Equal opportunity statement Amgen is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Please contact us to request an accommodation Apply now and make a lasting impact with the Amgen team careers amgen com As an organization dedicated to improving the quality of life for people around the world Amgen fosters an inclusive environment of diverse ethical committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients Together we compete in the fight against serious disease