
15h Left) Hybrid Work IT Support Engineer
4 weeks ago
I'm reaching out regarding a Hybrid Work IT Support Engineer - Level 3 opportunity with one of our companies based in Bengaluru. Karnataka. Please let me know if you're interested in discussing this further. Thank you
Title: IT Support Engineer - Level 3
Job Type: Full Time Employment
Type of Work: Hybrid Work
Company Location: Bengaluru. Karnataka
Work Hours: 1st Shift & 2nd Shift
Description:
Majority of the work demand supporting Customer with Production Issues during automation of the Network deployment.
Challenging roles of real time debugging of the issue and quick resolution for networks automation
Job Responsibilities
- Actively involved in troubleshooting production defects in customer environment
- Escalate to next level support based on the priority of the issue.
- Understand customer demands and communicate effectively on the nature of the issue and possible service impact.
Competencies Required:
- Overall 5+ years of relevant IT experience, in area of Software development and test Automation.
- Should have end to end working experience in Automation development in cloud native environment.
- Automation using Python, JavaScript.
- Awareness of SQL is an additional advantage.
- Networking knowledge is added advantage.
- Knowledge of Automation using TOSCA, mistral engine.
- OpenShift, Docker, Helm and container technology experience is essential
- Experience troubleshooting cloud-native applications
- Prior experience working in Linux environment is must.
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