
▷ (Only 24h Left) Team Lead - Inbound Contact Centre
3 weeks ago
Job Description Manage bank staff and outsourced staff Responsibilities Minimum of 5 years experience in contact centre inbound / outbound ( Banking/NBFC process) Must have indepth knowledge of functioning of inbound and outbound contact centre Vendor Management, billing Must have experience in cross selling, sales target ,manage service levels, escalation handling, complaint management. Good knowledge of training and quality, NPS required Knowledge of handling inbound emails and chat teams preferred.
Experience Range : 5 to 10 Years
CTC – 7.5 LPA
Qualifications : Graduate (Any Specialisation) Post Graduate (Any Specialisation)
-
Team Lead
2 weeks ago
Chennai, India NMDCON Full timeJob Description Manage bank staff and outsourced staff Responsibilities Minimum of 5 years experience in contact centre inbound / outbound ( Banking/NBFC process) Must have indepth knowledge of functioning of inbound and outbound contact centre Vendor Management, billing Must have experience in cross selling, sales target ,manage service levels, escalation...
-
Team Lead
3 weeks ago
Chennai, India NMDCON Full timeJob Description Manage bank staff and outsourced staff Responsibilities Minimum of 5 years experience in contact centre inbound / outbound ( Banking/NBFC process) Must have indepth knowledge of functioning of inbound and outbound contact centre Vendor Management, billing Must have experience in cross selling, sales target ,manage service levels, escalation...
-
Team Lead
3 weeks ago
Chennai, India NMDCON Full timeJob Description Manage bank staff and outsourced staff Responsibilities Minimum of 5 years experience in contact centre inbound / outbound ( Banking/NBFC process) Must have indepth knowledge of functioning of inbound and outbound contact centre Vendor Management, billing Must have experience in cross selling, sales target ,manage service levels, escalation...
-
Team Lead
3 days ago
Chennai, Tamil Nadu, India, Tamil Nadu NMDCON Full timeJob Description Manage bank staff and outsourced staff Responsibilities Minimum of 5 years experience in contact centre inbound / outbound ( Banking/NBFC process) Must have indepth knowledge of functioning of inbound and outbound contact centre Vendor Management, billing Must have experience in cross selling, sales target ,manage service levels, escalation...
-
Chennai, India HSBC Full timeJob Description Job description Some careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Inbound Sales
2 weeks ago
Chennai, India ELO House Full timeAbout the Role We are seeking a prompt and motivated Inbound Sales Manager to join our team. This role is focused on converting incoming enquiries into confirmed bookings for our properties. You will be the bridge between customers searching for instant-liveable homes and property owners offering them. Success in this role requires strong processing skills,...
-
▷ [Only 24h Left] Team Lead
3 weeks ago
Chennai, India Movate Full timeHi All, We are hiring a Team Lead - International (Voice) with 5+ years of experience to join our dynamic team at Ambit IT Park, Ambattur. 🔹 Role: Team Lead - International (Voice) 🔹 Experience: 5+ Years 🔹 Location: Ambit IT Park, Ambattur 🔹 Shifts: Flexible to work Night Shifts 🔹 Notice Period: 15 days or Immediate 🔑 Key...
-
Call Centre
5 days ago
Chennai, Tamil Nadu, India YALAMANCHILI Full time**Job Title**: Call Centre **Location**: Chennai **Job Type**: Full-time **Qualification**: Any Graduate **Roles and Responsibilities**: - Handle inbound and outbound customer calls efficiently and professionally. - Provide accurate information, resolve queries, and guide customers on products, services, or transactions. - Ensure first-call resolution...
-
Quality manager contact centre
2 days ago
Chennai, India HCLTech Full timeWe are hiring for a Quality Manager Contact Centre role. Please find the below Key tasks and responsibilities for the same:The Call Center Quality Manager is responsible for overseeing and driving the quality program within our customer service center. This role requires a strong grasp of call center performance metrics, an ability to analyze quality data,...
-
▷ Urgent: Team Leader
2 weeks ago
Chennai, India iMarque Solutions Pvt Ltd Full timeJob Description Job description - We are looking for Team Leader with Call centre/ BPO experince, who can travel with us with our professional path Responsibilities - Responsible for team Performance, Attrition and shrinkage. Prepare Daily reports. Manage and Handle all the team reports and improve performance on daily basis. Dialer Management exposure &...