Manager III, Data Engineering

Job Description Description Join Amazon's mission-critical case management platform as a Data Engineering Manager III, where you'll lead the data infrastructure powering 200+ business teams across Amazon Stores. Shape the future of data engineering for a platform processing millions of cases daily, driving insights that directly impact customer experience and operational excellence across the world's largest e-commerce ecosystem. Amazon's Paragon platform stands as the backbone of case management operations across Amazon Stores, serving as the central nervous system for seller support, compliance investigations, and advertising operations. As our platform continues its evolution from legacy Oracle systems to modern cloud-native architecture built on AWS services, we're seeking an exceptional Data Engineering Manager III to lead our data infrastructure team through this transformative journey. Paragon operates at Amazon scale, managing a multi-tenant architecture supporting over 200 distinct business groups, each with unique data requirements, compliance needs, and operational patterns. Our data platform processes terabytes of case data daily, flowing through sophisticated ETL pipelines powered by Datanet, transforming raw operational data into actionable insights that drive business decisions across Amazon's global operations. Your team will own the critical data infrastructure that enables real-time analytics, historical trend analysis, and predictive insights for business teams spanning continents and time zones. You'll architect solutions that balance the competing demands of data freshness, query performance, cost optimization, and regulatory compliance. The data engineering challenges are substantial: managing schema evolution across 200+ tenants, ensuring data quality and consistency, implementing robust security controls with KMS encryption, and building scalable pipelines that can handle exponential growth while maintaining sub-second query latencies for critical operational dashboards. As Data Engineering Manager III, you'll lead a team of talented data engineers responsible for the entire data lifecycle-from ingestion and transformation to storage, access, and archival. You'll drive the technical strategy for our migration from Andes to AWS Lake Formation, ensuring zero disruption to downstream consumers while unlocking new capabilities for data sharing and cross-team collaboration. Your leadership will be crucial in establishing data governance frameworks, implementing data quality monitoring, and building self-service analytics capabilities that empower business teams to derive insights independently. This role demands both technical depth and leadership excellence. You'll partner closely with product managers, software engineers, and business stakeholders to translate complex data requirements into elegant engineering solutions. You'll mentor and grow your team, fostering a culture of operational excellence, innovation, and customer obsession. You'll own the operational health of data pipelines processing billions of records, ensuring 99.99% reliability while continuously improving efficiency and reducing costs. The ideal candidate brings deep expertise in distributed data systems, modern data warehouse architectures, and cloud-native technologies. You understand the nuances of multi-tenant data isolation, have battle scars from scaling data platforms through order-of-magnitude growth, and possess the strategic vision to anticipate future needs while delivering immediate business value. If you're passionate about building data infrastructure at scale and want to impact millions of customer interactions daily, this is your opportunity to leave a lasting mark on Amazon's operational excellence. Basic Qualifications - 2+ years of processing data with a massively parallel technology (such as Redshift, Teradata, Netezza, Spark or Hadoop based big data solution) experience - 2+ years of relational database technology (such as Redshift, Oracle, MySQL or MS SQL) experience - 2+ years of developing and operating large-scale data structures for business intelligence analytics (using ETL/ELT processes) experience - 5+ years of data engineering experience - Experience managing a data or BI team - Experience communicating to senior management and customers verbally and in writing - Experience leading and influencing the data or BI strategy of your team or organization - Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS Preferred Qualifications - Experience with big data technologies such as: Hadoop, Hive, Spark, EMR - Experience with AWS Tools and Technologies (Redshift, S3, EC2) Our inclusive culture empowers Amazonians to deliver the best results for our customers. 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