Customer Service Representative

1 day ago


Tirur KL IN Nika Online PVT LTD Full time

We are looking for smart and energetic female candidates for the post of customer service associates Responsibilities Building rapport and relationships with customers to foster loyalty and repeat business Ensure the operations and day-to-day workflow of the branch are running smoothly Building and maintaining profitable relationships with key customers Resolve customer complaints quickly and efficiently Upgrade product knowledge Lead generation through various sources Connect through messages calls in mail with prospective clients to map their requirements Performs other related duties as assigned Adhere to company policies procedures culture and business values Achieve individual sales goals Excellent communication and interpersonal skills Strong problem-solving skills and the ability to find creative solutions to customer problems Ability to multitask and prioritize effectively A passion for delivering excellent customer service Requirements Female candidates only Qualification plus two and above Technical skills Basic computer knowledge Experienced Freshers Salary best in the Industry and attractive incentive packages Working time Mon to sat 9 30am to 5 30pm Job Types Full-time Permanent Pay 8 000 00 - 14 000 00 per month Benefits Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Work Location In person



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