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DESCRIPTION Do you ever struggle to explain your work How s this Do you shop at Amazon Do you know that box that says Add to Cart and shows a price Our team owns the model which picks that offer and the customer experience around the display of the offer price and the elements surrounding the Add to Cart button which inform a purchase decision We pick and display offers several billion times a day across all surfaces mobile app mobile web desktop Alexa shopping worldwide The mission of the Amazon Offers Experience organization is to be the world s first and most trusted choice for every customer on earth to discover and evaluate any product or service Our team blends machine learning models to rank and select the best offer from the most trusted merchant for all products sold on Amazon along with a world-class front-end user experience for offer comparison to our global customers We are responsible for the experiences and services that enable developers including our own to create tailored shopping experiences for every customer product business and marketplace offered by Amazon We build scalable and extensible frameworks which allow for many teams at Amazon to innovate within the Offers Experience in a federated manner If you are passionate about influencing and delivering the next-generation Amazon customer buying experience we want to meet you We are looking for a Technical Program Manager to join one of the most impactful and visible teams in Amazon In this role you will work with business stakeholders throughout Amazon and provide technical direction and business expertise to strategize and help launch new businesses and features for our customers You will use data to justify customer friendly decisions and present customer and financial impact of the changes we make to our stakeholders You will work closely with engineers product managers applied scientists TPMs managers and senior leadership team to understand and drive business impact Successful candidates will have experience working on multiple projects with different stakeholders make data driven decisions have strong communication skills to interact with executives non-technical and technical individuals and have a high technical bar along with a passion for project management This is an opportunity to work with a team that drives one of the most coveted real estate in the E-commerce the Amazon Buy Box on Amazon Product Detail Page Amazon Search Page multiple buying widgets etc on the Amazon desktop mobile and tablet environments Key job responsibilities Today millions of third party sellers offer products alongside Amazon Retail though the Amazon Marketplace and compete to be featured on the Add to Cart button aka the Buy Box on Amazon s most valuable retail real estate - the Product Detail Page referenced above The Featured Merchant Algorithm FMA teams owns the Tier - I systems and Machine Learning algorithms that selects the offer to be featured on the Buy Box and on Amazon Search Pages The team s mission is to ensure that the featured offer provides the best possible customer value based on factors including price availability delivery options and customer service The Amazon Buy Box is arguably the most valued real estate in the E-commerce world and we are looking for strong leaders to continue innovating for this customer facing functionality We are looking for a Technical Program Manager to join one of the most impactful and visible teams in Amazon In this role you will work with business stakeholders throughout Amazon and provide technical direction and business expertise to strategize and help launch new businesses and features for our customers You will use data to justify customer friendly decisions and present customer and financial impact of the changes we make to our stakeholders You will work closely with engineers product managers applied scientists TPMs managers and senior leadership team to understand and drive business impact BASIC QUALIFICATIONS - 5 years of technical product or program management experience - 7 years of working directly with engineering teams experience - 3 years of software development experience - 5 years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams building processes and coordinating release schedules - Bachelor s degree in engineering computer science or equivalent - Excellent written and verbal communication skills - Ability to drive tough decision making balancing business goals technical implications and time to market - Ability to work independently excellent problem solving skills - Proven results-oriented person with a focus on delivery PREFERRED QUALIFICATIONS - 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience - Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules - Experience defining KPI s SLA s used to drive multi-million dollar businesses and reporting to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner
