Process Associate
1 week ago
for UHG CS - A4ME - CHATFunction OperationsJob Associate - A4ME- ChatLocation Kolkata West BengalReporting to Team Leader United Health GroupCandidate SpecificationsMust Any undergraduate graduate post graduate diploma or equivalent Very Good written communication skills Previous experience in the health care processing chat process is preferred Experience of 1-2 years if not fresher willing to work with all parameters Age between 18 yrs - 45 yrs Residing in transport boundaries Willing to work in night shifts a late evening shifts Good to Have Call Center Chat Experience Critical Skills Required Typing speed 30 wpm Basic computer knowledge with proficiency in keyboard skills especially with numbers Ability to use the phone system Customer Service and chat email soft skills Knowledge of Products Knowledge of Procedures Familiarity with the computer basics Good logical and analytical skills Principal Job Responsibilities Quickly and accurately performing multi-tasks like documenting information seeking information problem solving and updating by researching on data Demonstrate strong work ethics by maintaining confidentiality of information Answer client chats and assist customers with immediate response support needs handle route accordingly delivering support for all customers Log Customer calls chats Provide first level support on medical insurance related queries using documented procedures Identify and provide input on unique or recurring customer problems Ensure proper escalation procedures Ability to learn and apply detailed procedures Working effectively as a team member and facilitate cooperative environment Selection Procedure Candidates to undergo typing test and qualify as per the requirement stated above Candidates must undergo a business writing skill assessment that will include basic comprehension English writing skills Post clearing the written English assessment the candidate will be interviewed by the Ops team two rounds for final decision Redeployed employees too will have to go through the written English assessment and Ops interview rounds Any deviation to the above will be on process head approval only Inbound and Outbound Chat Wipro
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Process Associate
3 weeks ago
Kolkata, West Bengal, India Career Comfort Full timeJob Description: Process Associate (Night Shift)Location: Sec V, Salt Lake, KolkataJob Type: Full-timeShift Timing: US Shift (5:30 PM - 7:00 AM; Any 9.5 hours)About the RoleWe are looking for a Process Associate to join our dynamic team. This role requires individuals with excellent communication skills and a customer-focused approach to handle processes...
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Process Associate
3 days ago
Kolkata, West Bengal, India Sunknowledge Services Inc. Full timeJob DescriptionJob Title: Process Associate / Management TraineeCompany: Sunknowledge Services Inc.Location: Sec V, Salt Lake, KolkataSalary: 15,000 - 18,500 Gross SalaryShift: US Shift (5:30 PM - 7:00 AM, any 9.5 hours)Job Summary:Sunknowledge Services Inc. is excited to hire a **Process Associate / Management Trainee** to join our US Medical Billing voice...
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Process Associate
6 days ago
Kolkata, West Bengal, India Career Comfort Full timeJOB ROLE - PROCESS ASSOCIATEWe are hiring for a renowned BPO with 3000+ employee base in Kolkata for night shifts.LOCATION - Kolkata, salt lake sector 5SCHEDULE- 5 days/week (Saturday & Sunday off )*NO SALES & NO TARGET*WHO CAN APPLY -*12th pass/freshers/graduate/experienced*Good at English communication*Comfortable with night shiftPERKS & BENEFITS*Free cab...
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Process Associate
2 weeks ago
Kolkata, West Bengal, India Career Comfort Full timeJOB ROLE - PROCESS ASSOCIATEWe are hiring for a renowned BPO with 3000+ employee base in Kolkata for night shifts.LOCATION - Kolkata, salt lake sector 5SCHEDULE- 5 days/week (Saturday & Sunday off )NO SALES & NO TARGETWHO CAN APPLY -12th pass/freshers/graduate/experiencedGood at English communicationComfortable with night shiftPERKS & BENEFITSFree cab drop...
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Process Associate
3 weeks ago
Kolkata, West Bengal, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
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Process Associate
1 week ago
Kolkata, West Bengal, India GENPACT Full timeGenpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we...
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Financial Process Associate
2 days ago
Kolkata, West Bengal, India Genpact Full timeAbout GenpactAt Genpact, we deliver outcomes that shape the future. Our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI enable us to serve and transform leading enterprises, including the Fortune Global 500.Job DescriptionWe are seeking a highly skilled Process Associate, Record to Report who will...
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Process Associate
3 weeks ago
Kolkata, West Bengal, India Genpact Full timeJob DescriptionGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for...
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Process Associate Specialist
3 days ago
Kolkata, West Bengal, India Sunknowledge Services Inc. Full timeAt Sunknowledge Services Inc., we are excited to hire a **Process Associate** to join our US Medical Billing voice process team. This role is perfect for individuals eager to gain valuable experience in the healthcare sector.This position involves assisting US healthcare providers with documentation and empanelment tasks, ensuring the smooth and timely...
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Process Associate
2 weeks ago
Kolkata, West Bengal, India Career Comfort Full timeJob DescriptionJob Description: Process Associate (Night Shift)Location: Sec V, Salt Lake, KolkataJob Type: Full-timeShift Timing: US Shift (5:30 PM - 7:00 AM; Any 9.5 hours)About the RoleWe are looking for a Process Associate to join our dynamic team. This role requires individuals with excellent communication skills and a customer-focused approach to...
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Process Assistant
3 days ago
Kolkata, West Bengal, India Amazon Full timeAt Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all...
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Process Assistant
4 weeks ago
Kolkata, West Bengal, India Amazon Full timeAmazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates...
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Process Assistant
3 weeks ago
Kolkata, West Bengal, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION:Amazon is a highly data driven company highly passionate about its customers. In this context it is vital...
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Process Associate
7 days ago
Kolkata, West Bengal, India Genpact Full timeJob DescriptionGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Powered by our purpose - the relentless pursuit of a world that works better for...
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Process Operations Coordinator
3 days ago
Kolkata, West Bengal, India Amazon Full timeAbout the Role:We are seeking a highly skilled Process Assistant to join our team at Amazon. As a key member of our operations team, you will be responsible for ensuring that our warehouse processes run smoothly and efficiently.Key Responsibilities:Daily management of shift: Administrative management of associates, job allocation to associates, monitoring...
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Process Associate
6 days ago
Kolkata, West Bengal, India Career Comfort Full timeUrgent hiring for an MNC in Kolkata (Night Shift) Job position: Customer Support Executive Job Perks: Salary 15K to 19K (depending upon experience) Work from office Fixed weekend (Sat & Sun) off Free Cab drop facility provided No Sales, No Target Travel Allowance Subsidised meals PF & ESI available Attendance allowance of 1k per month provided Lucrative...
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Process Associate
7 days ago
Kolkata, West Bengal, India Genpact Full timeJob DescriptionGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for...
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Process Associate
4 weeks ago
Kolkata, West Bengal, India Wipro Full timeWipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest...
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Senior Process Improvement Specialist
2 days ago
Kolkata, West Bengal, India Genpact Full timeJob DescriptionWe are inviting applications for the role of Senior Associate, VISTEX - Repair Price Escalation in the aerospace industry. As a Senior Process Associate, you will gather, analyze, and interpret consumer data to provide valuable insights and recommendations enhancing business decision-making processes.
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SPS Associate
3 weeks ago
Kolkata, West Bengal, India ADCI - West Bengal - H29 Full timeThe Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a...