Marketing Coordinator

2 weeks ago

Indore India Dwarka Castings & Engg. Pvt Ltd Full time

Job Description Job Description: Executive Assistant / Personal Assistant to the Managing Director Company: www.dwarka.com Location: INDORE Reports to: Managing Director About Us: Dwarka.com is a leading online platform dedicated to connecting the Dwarka community. We provide a comprehensive resource for residents, businesses, and visitors, offering information on local services, events, news, and more. Our mission is to be the go-to digital hub for everything Dwarka. The Marketing Backend Coordinator will be the administrative backbone of the sales and marketing operations for ourHeritage Lighting Poles & Street Furnitureproducts. This role requires meticulous attention to detail to handle all stages of the order lifecyclefrom initialinquiry trackingandquotation preparationto generatingproduction ordersand creating essentialManagement Information System (MIS) reports. Key Responsibilities: 1. Sales Documentation and Financial Administration: - Prepare detailed and competitiveQuotationsfor custom casting solutions, standard products, and large infrastructure projects, ensuring accurate costing and technical specifications. - GeneratePerforma Invoicesand final sales invoices, coordinating with the Finance department for payment processing and reconciliation. - Process and manageProduction Orders(POs) by translating confirmed sales details into clear, actionable requirements for the manufacturing and casting facility. - Maintain accurate records of all pricing, discounts, and terms of sale for auditing purposes. 2. Inquiry and Customer Relationship Management (CRM): - Manage the entire lifecycle of all salesEnquiriesreceived via email, phone, or website, ensuring prompt logging and assignment within the CRM system. - Provide regular updates on inquiry status to the sales team and management, focusing on swift conversion and follow-up. - Maintain and update customer and project databases (CRM) with current communication logs and opportunity statuses. 3. Management Information System (MIS) and Reporting: - Develop, compile, and present weekly/monthlyMIS Reportson key sales performance indicators (KPIs), including: - Inquiry-to-Quotation and Quotation-to-Order Conversion Rates. - Sales funnel status and forecasting. - Analysis of key product/project performance. - Identify and report on discrepancies or bottlenecks in the quotation and order fulfillment process to aid management decision-making. 4. Inter-Departmental Coordination: - Liaise directly with theDesign and Productionteams to confirm feasibility, timelines, and material requirements before generating a final quotation. - Coordinate with the Logistics and Dispatch teams to ensure timely delivery as per the production order schedule. Qualifications and Skills: - Education:Bachelor's degree in Commerce, Business Administration, or a related field. - Experience:[X] years of experience in sales support, order processing, or backend coordination, ideally within amanufacturing, engineering, or B2B project-based environment. - Technical Skills: - Advanced proficiency in MS Excelis mandatory for creating complex MIS reports and pivot tables. - Experience with ERP systems (for PO and inventory management) and CRM software. - Core Competencies:Detail-oriented, organized, strong numerical aptitude, and excellent cross-functional communication skills. -

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