MS Dynamics 365 CE Solution Architect

Key Responsibilities: 1. Solution & Enterprise Architecture - Own the end-to-end solution architecture for Dynamics 365 CE and Power Platform implementations. - Design complex enterprise solutions with a focus on scalability, multi-entity models, interoperability, and security. - Create architecture blueprints including application architecture, data architecture, integration architecture, and security models. - Define and govern Dataverse schema, including tables, relationships, policies, and data retention strategy. - Lead architectural decisions in collaboration with enterprise architects, security teams, and business stakeholders. 2. Technical Leadership - Guide and mentor development teams on CE customization, plugin development, PCF controls, ALM, and best practices. - Provide design oversight for Power Apps (Model-Driven & Canvas), Power Automate, and Power Pages solutions. - Review technical designs, integration patterns, and code to ensure consistency and quality. - Enforce Microsoft-recommended architecture and development standards across all teams. 3. Requirements Analysis & Solution Blueprinting - Lead high-level workshops and discovery sessions with business and IT stakeholders. - Translate complex business requirements into technical solution designs and architectural decisions. - Identify solution gaps and define customization, configuration, and integration approaches. - Prepare detailed Functional Architecture Documents (FADs), Technical Architecture Documents (TADs), and Data Flow Diagrams. 4. Integration & Middleware Architecture - Architect seamless integration of CE with enterprise systems such as ERP, portals, mobile apps, and data platforms. - Define integration patterns using: - Azure Service Bus - Azure Logic Apps - Azure API Management - Azure Functions - Webhooks, REST, and SOAP APIs - Ensure secure authentication via Azure AD, Managed Identities, OAuth2, and consent models. 5. Governance, ALM & Security - Define and implement environment strategy, DLP policies, and Power Platform governance frameworks. - Establish ALM pipelines using Azure DevOps, solution layering, and branching strategies. - Drive adoption of Power Platform COE standards across the organization. - Ensure compliance with data privacy laws, regulatory requirements, audit needs, and security standards. 6. Program Leadership & Stakeholder Management - Act as the primary CRM solution advisor to business, program management, and IT leadership. - Present architectural decisions and roadmaps to CXOs and steering committees. - Provide estimations, delivery planning, and risk assessments for large-scale transformation programs. - Support pre-sales engagements, RFP responses, solution shaping, and client presentations. Required Skills & Experience Core Expertise - 14+ years of total experience, with 8+ years in Dynamics 365 CE / CRM. - Deep expertise in CE modules: - Sales - Customer Service - Marketing - Field Service (optional but preferred) - Hands-on solutioning experience across C#, .NET, JavaScript, PCF, plugins, workflows, and customizations. Power Platform Expertise - Architectural-level experience in: - Power Apps (Canvas, Model-Driven, Custom Pages) - Power Automate (cloud flows, BPFs) - Power Pages - Dataverse architecture & governance - Power Platform Pipelines & ALM - Experience implementing enterprise governance, monitoring, and COE frameworks. Integration & Azure Expertise - Strong experience in architecting integrations using: - Azure API Management - Azure Service Bus - Logic Apps - Azure Functions - Dataverse REST API - Solid understanding of Azure networking, identity, encryption, and cloud security. Enterprise Leadership Skills - Experience leading cross-functional development teams. - Strong stakeholder communication and ability to influence senior leadership. - Proven track record in delivering large, multi-country CRM transformation programs. - Experience with Agile delivery methodologies and DevOps-driven execution. Preferred Certifications - PL-600: Power Platform Solution Architect (Highly Preferred) - PL-400: Power Platform Developer - MB-210 / MB-230 / MB-220 / MB-240 - Azure Fundamentals (AZ-900) - Azure Architect (AZ-303/305) – added advantage