Only 24h Left Network Engineer L3

1 week ago

Chennai, India Movate Technologies Full time

Job Description

- Provide 3rd level escalations support for various routers, security appliances, switches, network storage devices and other networking devices.
- Replicate customer reported issues to provide validation of defects to engineering.
- Participate in product testing to assist in the new product release process.
- Review/validate internal documents and knowledge articles for internal and public dissemination.
- Analyze customer calls to identify product problems in the field and recommend call avoidance strategies.
- Develop and conduct technical training to support staff and/or client partners.
- Up to 10% travelling time to provide field support.

Requirements:

- BS degree in a technical discipline or equivalent experience and a minimum of 5 years of experience in supporting network environments. In lieu of experience,
- CCNA certified or equivalent experience in networking.
- Must demonstrate understanding of network topologies, as well as network implementation and design.
- Must have in-depth knowledge of networking technologies including wireless, firewalls, VPN, switches, and network storage technology.
- Must have in-depth knowledge of network and routing protocols.
- Must have experience with MS-Window/Linux networking applications.
- Candidate must have excellent communication and presentation skills, both oral and written.
- Must have excellent analytical, organizational, prioritization, and time management skills.

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