Quant Analytics Associate

12 hours ago


Mumbai, India JP Morgan Chase & Co. Full time

Job Description Join our dynamic team to advance your analytics career and shape the future of customer experience at Chase. As a Quant Analytics Associate within the Data and Analytics team, you will leverage data-promoten insights to improve customer journeys and operational performance. Job responsibilities - Lead and support partnerships with key Operations stakeholders and Product groups, applying strong business and data expertise - Provide analytics leadership to Product strategy groups across the CCB Operations organization - Develop and report on Operations performance metrics and KPIs using advanced analytical methods - Analyze customer interactions across multiple channels to identify friction points and improvement opportunities - Build business cases, design tests, and analyze program performance to inform customer strategies - Prepare and deliver presentations of insights and recommendations to executives and business partners - Create automated visualizations and self-service tools using Tableau, Adobe Analytics, SQL, and Alteryx Required qualifications, capabilities, and skills - Bachelor's or Master's degree in a quantitative or related field - Five years of experience in data analytics or a related field - Hands-on experience with at least four of the following: SQL, Python, SAS, Tableau, Alteryx - Experience sourcing, transforming, and analyzing structured and unstructured data - Strong understanding of data mining, statistical concepts, forecasting, and predictive modeling - Excellent communication and presentation skills with ability to engage senior leaders - Demonstrated leadership, problem-solving, and decision-making abilities in a fast-paced environment Preferred qualifications, capabilities, and skills - Experience with machine learning and advanced analytics methods - Ability to mentor team members and foster growth opportunities



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