Customer Facing
11 hours ago
Job title: Customer facing Presales Specialist Job type: Permanent Requirements Required Skills & Qualifications Experience: 7+ years in a customer-facing technical role (e.g., Presales, Solutions Architecture, AI Specialist, or Technical Consulting) , with a proven track record of designing large-scale AI, ML, or HPC solutions. Generative AI Expertise: Deep, hands-on understanding of LLM architectures. Must be able to architect, explain, and build PoCs for RAG pipelines, including vector databases (e.g., Milvus, Pinecone, Chroma), embedding models, and data ingestion strategies. Critical Sizing & Hardware Acumen: Direct experience in sizing AI infrastructure. Must be able to perform "napkin math" and detailed calculations for GPU, CPU, memory, and network requirements. Must be able to fluently discuss performance metrics (tokens/second, latency, throughput, TFLOPS) and their relationship to hardware choice (e.g., NVIDIA H100 vs. A100, memory bandwidth, interconnects like NVLink/InfiniBand). AI Platform & MLOps: Expertise in the AI software stack. Strong understanding of MLOps principles (Kubeflow, MLflow), Kubernetes (K8s) for AI workloads, and model serving platforms (NVIDIA Triton, KServe, or similar). Model Landscape Knowledge: Strong, current knowledge of the AI model landscape (e.g., Llama family, Mistral, GPT-family, foundation models). Ability to discuss fine-tuning techniques, quantization, and pruning. Consultative & Communication Skills: Exceptional communication, whiteboarding, and presentation skills. Ability to translate executive-level business needs into detailed technical architecture and build a compelling C-level value proposition. Education: Bachelor's or Master's degree in Computer Science, AI, Data Science, or a related engineering field. Preferred Qualifications Direct experience working for an AI hardware (GPU, CPU, Supercomputer) or major cloud AI platform provider. Hands-on experience with parallel computing frameworks (CUDA, MPI). Experience in scientific computing, research, or other HPC domains. Active contributor to the AI/ML community (e.g., publications, conference talks, open-source projects).
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Solution Architect(Customer Facing)
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New Delhi, India ConvoZen Full timeAbout USConvoZen AI builds conversational intelligence and automation products that help organizations deliver friction-less, human-grade customer experiences at scale. Our platform blends LLM-powered natural-language capabilities with flexible APIs and SDKs so enterprises can embed smart, context-aware conversations into any workflow or channel.Role...
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Delhi, Delhi, India DIGITAL SCOREWEBB PVT LTD Full timeA customer service executive is a professional who handles customers on behalf of the business. When a customer is faced with any issue or has a query or complaint regarding the products and services of the company, the customer care executive is the first point of contact for them. In other words, the customer support executive is the voice and face of a...
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Customer Care Executive
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Delhi, Delhi, India XIIMBA ECOSYSTEMS Full timeA customer service executive is a professional who handles customers on behalf of the business. When a customer is faced with any issue or has a query or complaint regarding the products and services of the company, the customer care executive is the first point of contact for them. In other words, the customer support executive is the voice and face of a...
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Customer Service Representative
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Customer Service Representative
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Customer Care Executive
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Customer Support Executive
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New Delhi, India Technodysis Full timeRole: Customer Support Executive (Inbound Calling Process)Location: Bangalore (White Field) - Work From OfficeTransportation: Will be provided by the companyExperience: 1 - 3 years in Customer Support/Call Centre/BPONotice Period: Immediate to 15 daysSalary - INR 20000/- to 25000/- Per monthMode of Interview: Face to Face onlyAbout the Role:We are hiring...
