Sr. Learner Success Associate

Sr. Learner Success Associate | Work from Office | Gurugram, Haryana Altera Institute are reimagining business education for the digital age. Traditional MBAs were designed for an offline world, leaving companies struggling to find execution-ready talent and students without access to the careers they deserve. We are solving this by building a new-age education system - application-driven, industry-led and outcome-focused. With programs designed by industry experts, real-world projects, and strong corporate partnerships, we prepare learners to excel in today’s fast-evolving business landscape. Backed by leading CXOs and founders of top digital commerce companies, we are on a mission to create India’s premier applied business and digital-first education ecosystem. Role Overview As a Sr. Learner Success Associate, you will be the bridge between ambitious learners and transformative career opportunities. You’ll counsel prospective students, understand their goals, and guide them toward the right program, ensuring a smooth and impactful onboarding journey. Beyond just sales, this role involves building trust, shaping learner experiences, and directly contributing to our mission of creating future-ready professionals. Key Responsibilities •Engage with prospective learners to understand their aspirations and recommend suitable programs. •Counsel and guide candidates through the admissions process, ensuring a seamless onboarding experience. •Act as a brand ambassador by effectively communicating Digiaccel’s and Altera’s value proposition. •Collaborate with product, marketing, and communication teams to refine outreach and learner engagement strategies. •Maintain accurate records of leads, track the sales pipeline, and provide insights for process improvements. •Contribute to enrolment targets while ensuring a strong focus on learner satisfaction and long-term outcomes. What We’re Looking For •1-3+ years of experience in sales, counselling, education or customer-facing roles. •Strong communication skills in English with the ability to connect with diverse audiences. •A consultative approach with the ability to build trust and guide learners in their career decisions. •Highly motivated, goal-oriented, and comfortable working in a fast-paced environment. •Collaborative mindset with a willingness to contribute to a growing, mission-driven team. Why Join Us? •Impactful Work: Play a direct role in transforming how business education is delivered and experienced. •High-Growth Environment: Be part of a fast-scaling, VC-backed company with opportunities for accelerated career growth. •Industry Exposure: Collaborate with senior professionals, founders, and CXOs shaping India’s digital commerce ecosystem. •Dynamic Culture: Work in a talent-dense, collaborative, and action-oriented environment that values innovation and excellence. •Career Development: Access to continuous learning, mentorship, and opportunities to expand your skills in sales and beyond. From the Founders We are looking for smart, driven individuals who share our mission of building a better, smarter, and outcome-oriented education system - one that empowers thousands of learners to meet their career aspirations. As part of our early team, you will help shape not just the business but also our culture. Expect a talent-dense, action-oriented, and collaborative environment where excellence and intellectual honesty are deeply valued. At Altera, we believe work should be impactful and fulfilling. You’ll join for the opportunity and stay for the experience.