Crypto-Native Project/Account Manager

3 weeks ago

India Big Block Theory Full time

Company Description

We're a Web3 media marketing agency partnering with top influencers and brands. We're looking for someone who lives and breathes crypto to join us as a Project/Account Manager.

Join our mission to empower Web3 brands by managing client relationships, driving campaigns, and ensuring seamless delivery. This is a client-facing role, so strong communication, problem-solving, and social media knowledge are essential.

Role Description

- Act as the main point of contact for assigned clients and projects.

- Manage end-to-end client communications: onboarding calls, reporting, feedback, updates and keep relationships strong.

- Collaborate with internal teams (strategy, design, social media, content) to ensure campaigns are delivered on time.

- Monitor and track performance of client accounts, prepare reports, and suggest improvements.

- Stay on top of crypto/Web3 news, trends, and communities to provide insights for client strategies.

- Ensure social media content and campaigns align with client goals and brand voice.

- Handle multiple projects at once with clear timelines and deliverables.

Qualifications

- Crypto Native: Strong knowledge of crypto, blockchain, and Web3 (DeFi, NFTs, DAOs, exchanges, tokens, etc.).

- Social Media Experience: Hands-on experience in social media management, strategy, or growth (Twitter/X, Telegram, Discord, LinkedIn, Instagram).

- 2–4 years of experience in account/project management, preferably in marketing, digital, or crypto agencies.

- Excellent communicator who can hold client calls, handle feedback, and present strategies with confidence.

- Strong organizational skills to manage multiple projects simultaneously.

- Ability to translate client needs into actionable strategies and deliverables.

- Self-driven, adaptable, and comfortable working in a fast-paced, evolving Web3 environment.

- Previous experience working with crypto brands/projects.

- Familiarity with analytics tools (Twitter analytics, Sprout, Hootsuite, Notion, etc.).

- Experience working in remote, global teams.

Perks & Culture:

- Competitive compensation
- Remote-first, flexible work culture.
- Fast-paced, high-growth environment with learning opportunities.
- Access to work with cutting-edge blockchain projects and leading clients.
- Weekly game nights – our team gets seriously competitive with Skribbl and other games.

To Apply:

Email your Portfolio and Resume to bigblockoperations@gmail.com and answer these questions -

1. Have you ever been client-facing before? Elaborate.
2. Which Web3 ecosystems are you most familiar with? Whose marketing strategies do you think outshine others & why?
3. Give us an example of how you handled a FUD moment? (either in the community or as a client manager)
4. If you were the brand manager of the Jupiter / Solana ecosystem, what are the 5 things you'd want to see happen?
5. If a brand is experiencing declining engagement after TGE, what strategies would you use to revive interest and grow the account?

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