Mega Walk-In Drive at TCS Mumbai

Mega Walk-In Drive at TCS Mumbai - Hiring for International HR Services Job Title: International HR Services Must Have: Minimum 6 plus years of experience of providing HRO services for US/UK/Europe geography Walk-in Date: December 13th 2025, Saturday Timings: 10:00 AM - 12:30 PM (for entry) Walk-in Venue : TCS Olympus, Rodas Enclave, Park Ln, Hiranandani Estate, Thane West, Thane, Maharashtra 400607 Shift: Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office only Experience Required: 6-8 years Employment Type: Full-Time JD : Kindly refer to the end of the post Mandatory Requirements (How to generate your EPCN) EPCN number is mandatory for eligibility of the interview - Step 1: Visit - Step 2: Click to login - Step 3: Click New user (Register with us) - Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details) - Step 5: Once completed, your TCS no. will be generated which starts from EP2025XXXX. - Step 6: You will receive the EP number on your personal e-mail ID. Mandatory Documents to carry: - TCS Online Application Form - Hard Copy of Resume - 2 Copy Recent Passport Size Photographs - Original and photocopy of Govt. ID proof (Aadhaar Card or PAN Card) Eligibility: - Minimum 15 years of regular, full-time education (10 + 2 + 3) - Should be flexible with night shifts & rotation shifts Job Overview: We are seeking a highly motivated International HR Services Specialist to join our Global HR Operations team. This role is responsible for delivering seamless HR services across multiple international regions with a strong emphasis on employee experience, accuracy, and compliance. The incumbent will manage end-to-end HR administrative processes, ensure timely and error-free delivery, and act as a key liaison between employees, managers, and HR business partners. The ideal candidate will have a strong knowledge of Workday and ServiceNow, a proven track record in HR operations, and the ability to work in a fast-paced global environment while maintaining the highest standards of service excellence. Key Responsibilities: Employee Lifecycle Management - Administer and close probation processes for new hires, ensuring timely actions in Workday. - Assign missing pay-groups for employees in Workday, ensuring accurate payroll alignment. - Maintain and update employee contract notifications in Workday. - Extend fixed-term contracts in line with policy and compliance requirements. Letters & Documentation - Generate, review, and deliver job change letters in Workday. - Proofread letters and run error reports to ensure accuracy before sending to employees. - Create and manage compensation change letters for employees. - Support generation of employee visa letters and reference letters upon request. Compensation & Benefits Processing - Review and process shift allowance and on-call allowance requests in compliance with local policies. - Audit monthly data related to time off, including negative and positive leave balances. - Review employee time off requests and manage over-utilized time off processes. Employee Support & Query Resolution - Act as the first point of contact for employees, triaging and resolving HR queries via ServiceNow. - Review and process short-term leave certification forms for specific geographies. - Ensure employee queries are resolved with a focus on employee experience and service excellence. Quality, Compliance & Audits - Conduct regular audits of HR data in Workday to ensure compliance and accuracy. - Maintain a strong compliance mindset while handling employee records and sensitive information. - Provide timely reports and insights to HR leadership as needed. Required Skills and Qualifications: - 6-8 years of HR Operations / Shared Services experience supporting international geographies. - Strong expertise in Workday (core HR, letter generation, contracts, compensation, and absence management). - Hands-on experience in ServiceNow or similar ticketing tools. - Strong understanding of HR processes, compliance, and documentation standards. - Exceptional attention to detail, proofreading, and quality control skills. - Ability to manage high volumes of tasks while ensuring accuracy and timeliness. - Strong critical thinking, problem-solving, and decision-making skills. - Excellent written and spoken English communication skills; ability to manage diverse stakeholders. - Flexibility to work in a 24x7 support environment - Added advantage: Experience in running Python scripts to automate employee filings, audit processes, and letter generation. Key Competencies: - Employee Experience Mindset: Proactive, empathetic, and focused on delivering positive employee interactions. - Client Management: Ability to build strong working relationships with employees, managers, and HR stakeholders across regions. - Critical Thinking: Analytical and solution-oriented approach to managing complex HR queries and exceptions. - Process Excellence: Strong commitment to continuous improvement, compliance, and error-free delivery.