Tele Marketing And Office Executive Jobs Opening in Cears Exports Pvt Ltd at Kochi, Kochi, ErnakulamLess

Introduction We are seeking a proactive, organized, and customer-focused Tele Marketing and Office Executive to join our team. The ideal candidate will play a dual role, handling telemarketing activities to promote products and services while also managing day-to-day office administrative operations. This position is perfect for candidates who are confident communicators, multitaskers, and detail-oriented professionals who can contribute to both sales growth and efficient office management.Key Responsibilities1. Telemarketing & Lead Generation Make outbound calls to prospective customers to promote products and services. Explain offerings, discounts, and benefits clearly to generate interest. Develop and maintain a database of leads and client information. Follow up with potential customers through calls, emails, and WhatsApp. Convert inquiries into confirmed leads by providing persuasive solutions. Maintain a positive, professional tone on calls to build trust and rapport. 2. Customer Relationship Management Handle incoming calls and respond to customer inquiries promptly. Provide detailed product information and resolve basic concerns effectively. Build long-term relationships with customers to enhance loyalty and satisfaction. Forward complex issues to senior team members and ensure timely resolutions. 3. Office Administration & Coordination Assist in day-to-day office operations and maintain smooth workflow. Handle incoming and outgoing correspondence, emails, and phone calls. Schedule meetings, manage calendars, and coordinate appointments. Maintain proper filing systems, documents, and records for easy retrieval. Liaise with internal departments to facilitate communication and task execution. 4. Sales & Marketing Support Support the sales team by sharing leads and arranging follow-up calls. Assist in preparing presentations, proposals, and promotional materials. Maintain data related to sales performance, targets, and customer feedback. Participate in promotional campaigns, social media activities, and events when needed. 5. Data Management & Reporting Maintain accurate and up-to-date customer databases and call records. Prepare daily, weekly, and monthly reports on lead generation and conversions. Track call performance and provide insights to management. Assist in analyzing telemarketing effectiveness and suggest improvements. 6. Team Collaboration & Coordination Work closely with marketing, sales, and administrative teams to achieve company goals. Share customer feedback with the product and sales teams for improvement. Contribute to team meetings and brainstorming sessions to enhance strategies. Support colleagues during busy periods to ensure seamless operations.Required Skills & Competencies1. Telemarketing & Sales Skills Strong ability to initiate and maintain effective conversations with potential customers. Persuasive communication skills to convert inquiries into sales opportunities. Familiarity with lead generation strategies and follow-up techniques. Confidence in handling objections and rejections positively. 2. Communication & Interpersonal Skills Excellent verbal and written communication skills in English and local languages. Active listening skills to understand customer requirements. Professional, polite, and patient approach while interacting with clients. Ability to build trust and rapport with diverse customers. 3. Office Management Skills Knowledge of basic office procedures and administrative practices. Proficiency in MS Office (Word, Excel, PowerPoint) and email management. Ability to organize files, maintain records, and manage appointments effectively. Strong attention to detail for handling office-related documentation. 4. Organizational & Time Management Skills Ability to manage multiple tasks simultaneously without compromising quality. Prioritize calls, follow-ups, and office responsibilities efficiently. Deliver results within deadlines and ensure smooth workflow. 5. Personal Attributes Self-motivated, enthusiastic, and results-oriented. Adaptable to fast-paced environments and evolving business needs. Positive attitude and willingness to learn and upskill continuously. High sense of responsibility and ownership of assigned tasks.More information about this Tele Marketing and Office Executive JobPlease go through the below FAQs to get all answers related to the given Tele Marketing and Office Executive jobWhat are the job requirements to apply for this Tele Marketing and Office Executive job position? Ans: A candidate must have a minimum of fresher as an Tele Marketing and Office Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), Vocational Training, 12th Pass (HSE), 10th Pass (SSC) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Tele Marketing and Office Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Tele Marketing and Office Executive position? Ans: There are immediate 1 job openings for Tele Marketing and Office Executive in our Organisation.

Certificate Course (ITI), Diploma, 10th Pass (SSC), 12th Pass (HSE), Vocational Training