Hybrid Cloud Ops Engineer

At Elanco NYSE ELAN - it all starts with animals As a global leader in animal health we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets Were driven by our vision of Food and Companionship Enriching Life and our approach to sustainability - the Elanco Healthy Purpose - to advance the health of animals people the planet and our enterprise At Elanco we pride ourselves on fostering a diverse and inclusive work environment We believe that diversity is the driving force behind innovation creativity and overall business success Here youll be part of a company that values and champions new ways of thinking work with dynamic individuals and acquire new skills and experiences that will propel your career to new heights Making animals lives better makes life better - join our team today Position Title Hybrid Cloud Ops EngineerDescriptionWere looking for 2nd line Hybrid Cloud Ops Engineer to help us manage our global hybrid cloud environment We have a team of well experienced Senior Cloud Engineers whose goal is to complete our Cloud First strategy through continuous improvement of our IT ecosystem We are looking to enhance our capabilities by building a 24 7 Reliability Team at the Elanco Innovation and Alliance Centre in India You as the perfect candidate should demonstrate a good familiarity with modern cloud monitoring tools and you should have experience in logs reading and root cause analysis You must be strong with at least one of the following domains Azure GCP VMware and familiar with the remaining The CompanyElanco is a global animal health company that develops products and knowledge services to prevent and treat disease in food animals and pets in more than 90 countries With a 64-year heritage we rigorously innovate to improve the health of animals and benefit our customers while fostering an inclusive cause-driven culture for more than 5 800 employees At Elanco were driven by our vision of food and companionship enriching life - all to advance the health of animals people and the planet Learn more at www elanco com The TeamThe TechOps team is responsible for all IT Infrastructure across the enterprise and looking to take the opportunity to think differently build for the future and leverage modern technologies services and processes Internally we like to describe TechOps as a start-up within an enterprise Responsibilities Monitoring and log analysis with cloud platforms Azure Google and virtual infrastructure VMware Troubleshooting hybrid cloud infrastructure issues service incidents performance and availability issues Assist in the installation configuration and maintenance of Microsoft Defender products across our organization s systems Infrastructure provisioning through the automation CLI GUI Performing basic maintenance and assisting in deploying new resources and services Close cooperation with 3rd line Hybrid Cloud Reliability Team Service Desk and Vendors Building enhancements and fixes where necessary Ensuring that IT Security Privacy and Quality needs are maintained Working in shifts at IAC office Operation and management of monitoring tool platforms Patch and vulnerability management Service request management Core Skills Strong analytical problem-solving and troubleshooting skills Knowledge of cloud management automation alerting and monitoring tools 2 to 5 years of experience with Microsoft Azure or Google Cloud or VMware 2 to 5 years experience with W2k16 19 22 or RHEL 2 to 5 Years of experience with Microsoft Defender for EndPoints Familiar with Infrastructure as a Code Familiar with Ansible playbooks and Terraform patterns execution Basic familiarity with scripting and automation Experience with Service Now ticketing Familiar with ITIL framework Strong communication skills - internal customer focus Experience within an infrastructure operations environment Strong personal work organisational skills LanguageEnglish Advanced FluentEducation RequirementsBachelors Degree or commensurate industry experienceElanco is an EEO Affirmative Action Employer and does not discriminate on the basis of age race color religion gender sexual orientation gender identity gender expression national origin protected veteran status disability or any other legally protected statusElanco is an EEO Affirmative Action Employer and does not discriminate on the basis of age race color religion gender sexual orientation gender identity gender expression national origin protected veteran status disability or any other legally protected status