Metaapply - Premium Admission Counselor - Overseas Education (8-13 Yrs) Anywhere In India/multiple Locations (b2c/retail/channel Sales)

Position SummaryThe Premium Counselor is responsible for delivering end-to-end high-touch counseling services to students and families who enroll in our premium counseling packages This role involves personalized guidance across multiple study abroad destinations from initial engagement to post-admission support The counselor acts as a trusted advisor ensuring seamless student experience high satisfaction and successful outcomes Key Responsibilities1 Student Engagement Needs Assessment- Conduct detailed onboarding sessions with students and parents to understand academic background career aspirations financial considerations and preferred destinations - Set clear timelines deliverables and communication channels for the counseling journey 2 University Course Shortlisting- Research and recommend suitable universities and programs across destinations US UK Canada Australia Europe etc based on student profile and aspirations - Balance academic fit career opportunities and financial feasibility while advising - Maintain updated knowledge of admission trends program rankings and destination-specific requirements 3 Application Management- Create and track personalized application calendars for each student - Guide students through online application portals ensuring accuracy and completeness - Provide structured guidance review and editing support for Statements of Purpose SOPs essays Letters of Recommendation LORs and resumes - Ensure timely submission of applications across multiple destinations 4 Test Preparation Alignment- Collaborate with internal test-prep faculty for IELTS TOEFL PTE GRE GMAT SAT or AP as per student requirements - Track student progress and align application deadlines with test readiness 5 Interview Visa Guidance- Provide coaching for university embassy interviews - Conduct mock interviews and give detailed feedback - Support with visa documentation DS-160 financial documents and visa SOPs - Stay updated on evolving visa regulations and country-specific requirements 6 Scholarships Financial Planning- Identify and guide students through relevant scholarships grants and assistantships - Help students plan financial documentation for loan applications and visa purposes 7 Post-Admission Support- Support students in accepting offers making deposits and handling deferrals if required - Guide students through pre-departure formalities accommodation search insurance forex and travel planning - Conduct pre-departure orientations and connect students with alumni or peer groups 8 Cross-Functional Collaboration- Work closely with marketing sales and product teams to align student needs with service delivery - Provide feedback to operations and management on trends challenges and improvements - Maintain CRM updates for every stage of the student journey 9 Student Relationship Management- Serve as the single point of contact for premium students and families - Ensure proactive communication and timely updates to minimize escalations - Collect and document feedback testimonials to drive referrals and word-of-mouth Key Skills Competencies- Strong knowledge of global education systems admission processes and visa requirements across major destinations - Excellent interpersonal and communication skills with the ability to manage hightouch client relationships - Attention to detail and organizational skills for managing multiple students across destinations - Strong editing reviewing skills for essays SOPs and LORs - Proactive problem-solving and ability to manage time-sensitive tasks - Tech-savvy with comfort using CRM application portals and productivity tools Qualifications- Bachelor s Master s degree in any discipline preferably international education counseling or related field - Minimum 7 - 10 years counseling experience in overseas education premium holistic counseling experience preferred - Track record of successful admits to top universities across destinations is a plus ref updazz com