Country Coordinator

4 weeks ago

Bengaluru, Karnataka, India Aster DM Healthcare Full time
Job Description

Key Responsibilities:

1. Program Coordination & Management

- Lead the end-to-end coordination of AVMMS and AVCMS initiatives across all operational states.
- Ensure smooth functioning and service delivery of 34 MMUs, including staffing, logistics, supply chain, and technology integration (e.g., EHRs, telemedicine platforms).
- Coordinate telemedicine services in rural and underserved areas, working with local NGOs, Aster hospital teams, and community stakeholders.

2. Strategic Planning & Expansion

- Develop annual and long-term strategic plans aligned with Aster DM Healthcares community outreach objectives.
- Identify new regions and communities for service expansion and build partnerships with local health departments and NGOs.
- Support proposal writing and program design for new projects under CSR or government collaborations.

3. Monitoring, Evaluation & Reporting

- Establish and implement monitoring and evaluation systems to assess service quality, coverage, and impact.
- Prepare and present monthly, quarterly, and annual reports on program performance, patient data, outcomes, and operational highlights.
- Use data-driven insights to drive program improvements and stakeholder engagement.

4. Team Leadership & Training

- Supervise and support regional coordinators, MMU teams (doctors, nurses, pharmacists, drivers), and telemedicine staff.
- Organize regular training sessions and workshops for capacity building and skills development, especially focused on community-based nursing care and digital health solutions.

5. Stakeholder Management

- Build and maintain strong relationships with internal teams, external partners, state health departments, and donor agencies.
- Represent AVMMS/AVCMS at national and regional health forums, conferences, and CSR events.
- Ensure compliance with local/state regulations and healthcare standards.

Required Skills & Competencies:

- AHA Certified BLS Training Skills
- Strong leadership and organizational skills with experience managing multilocation healthcare programs.
- Excellent knowledge of primary healthcare systems, mobile medical operations, and public health in India.
- Familiarity with telemedicine platforms and digital health tools.
- Effective communicator in English and at least one regional language (Hindi/South Indian language preferred).
- Proficiency in Microsoft Office Suite, healthcare MIS, and reporting tools.

Preferred Experience:

- Experience working in large-scale mobile health units, community outreach programs, or public-private partnerships.
- Prior exposure to CSR-funded or NGO-led healthcare initiatives.
- Experience in managing nursing teams and clinical coordination in underserved communities.

Travel Requirement:

- Extensive travel across operational states to monitor, support, and audit field operations (approximately 40-50% of the time).

Compensation:

- Commensurate with experience and aligned with Aster DM Foundations CSR & nonprofit management benchmarks

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