Tech Support- Windows Server

Calling all innovators - find your future at Fiserv Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved If you want to make an impact on a global scale come make a difference at Fiserv Job Title Tech Support- Windows Server IISWindows Technical Services SpecialistWhat You will do Technical Support Provide second and third-tier support for Windows-based systems and applications Troubleshoot and resolve hardware software and network issues Respond promptly to service tickets and provide technical assistance to end-users Security Management Implement and maintain security policies and procedures Conduct regular security audits and vulnerability assessments Manage antivirus and anti-malware solutions What you will need to have Extensive knowledge of Windows operating systems Windows Server Windows 10 Extensive knowledge of Internet Information Server IIS Certificate installations Proficiency in managing Active Directory Group Policies DNS DHCP and other Windows services Familiarity with network protocols and services TCP IP DHCP DNS etc Experience with PowerShell scripting Knowledge of backup and recovery tools and procedures Must have good understanding on popular application logging SVC logs log4net event logs traces etc What would be great to have Problem-Solving Strong analytical and problem-solving skills Communication Excellent verbal and written communication skills Team Player Ability to work effectively both independently and as part of a team Thank you for considering employment with Fiserv Please Apply using your legal name Complete the step-by-step profile and attach your resume either is acceptable both are preferable What you should know about us Fiserv is a global leader in payments and financial technology with more than 40 000 associates proudly serving clients in more than 100 countries As one of Fortune xc2 xae magazine s World s Most Admired Companies 9 of the last 10 years one of Fast Companys Most Innovative Companies and a top scorer on Bloombergs Gender-Equality Index we are committed to innovation and excellence Our commitment to Diversity and Inclusion We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Please contact us to request accommodation Warning about fake job posts Please be aware of fraudulent job postings that are not affiliated with Fiserv Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and or to steal money or financial information Any communications from a Fiserv representative will come from a legitimate business email address We will not hire through text message social media or email alone and any interviews will be conducted in person or through a secure video call We wont ask you for sensitive information nor will we ask you to pay anything during the hiring process We also wont send you a check to cash on Fiservs behalf If you see suspicious activity or believe that you have been the victim of a job posting scam you should report it to your local law enforcement