Communication Trainer
3 weeks ago
Dear candidate,we have a requirement for Voice & Accent trainer for gurgaon location .Interested candidates can share CV's on swati.gupta@niit.com. Role & responsibilities - Location:Gurgaon - Relevant exp - 6-9 yrs. in V&A - Work mode: Onsite - Hiring mode-Contractual - Working days-Mon to Fri - Timings- Australian Shift expected to start at 5/5:30am till 3/3:30pm. All 5 days work from office - Commercials-5-9 Lac P.A(Depending on exp) JD As a V&A Trainer, you will be conducting English Language sessions, Soft skills session in Business context and Train New Hires on Communication skills and provide floor support to enhance their performance Key responsibilities would be: • Auditing calls/Emails and sharing feedback on CTQ parameters to improve customer experience • Conduct formal Sessions to help front line agents become better with language and soft skills • Attending client calls and presenting performance where applicable • Attending reviews to share weekly results and achievements • Understanding the training needs for your accounts and coming up with appropriate action plans • Training New Hires on Communication skills (along with the process trainer, using business context and examples) • Good understanding of the process and processing steps, to be able to coach and trainer employees using examples from the business • Coaching the bottom quartile and showing an improvement in call & email quality • Well versed in Soft Skill & V&A and training methodologies Desired Skills and Experience • Proven Presentation Skills. Well versed with PPT and MS Office in general • Excellent communication skills • Must have ability to work with a team • Open to work in shifts • Should be able to handle pressure situations and willingness to learn • Know about training delivery and feedback techniques on communicative skills and soft skills Preferences • Someone who wears smile on the face and contributes towards positivity in the team • Great confidence and a strong go getter • Someone who can be a role-model for the team in terms of personality development • Inspire people with his own utilization of soft skills • Someone who can make learning fun for employees
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Communication Trainer
2 weeks ago
Gurugram, India NIIT Limited Full timeDear candidate,we have a requirement for Voice & Accent trainer for gurgaon location .Interested candidates can share CV‘s on swati.gupta@niit.com.Role & responsibilities Location:GurgaonRelevant exp - 6-9 yrs. in V&A Work mode: OnsiteHiring mode-Contractual Working days-Mon to FriTimings- Australian Shift expected to start at 5/5:30am till 3/3:30pm. All 5...
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Communication Trainer
3 weeks ago
Gurugram, India NIIT Limited Full timeDear candidate,we have a requirement for Voice & Accent trainer for gurgaon location .Interested candidates can share CV's on swati.gupta@niit.com.Role & responsibilities Location:GurgaonRelevant exp - 6-9 yrs. in V&A Work mode: OnsiteHiring mode-Contractual Working days-Mon to FriTimings- Australian Shift expected to start at 5/5:30am till 3/3:30pm. All 5...
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Communication Trainer
3 weeks ago
Gurugram, India NIIT Limited Full timeDear candidate,we have a requirement for Voice & Accent trainer for gurgaon location .Interested candidates can share CV's on swati.gupta@niit.com.Role & responsibilities Location:GurgaonRelevant exp - 6-9 yrs. in V&A Work mode: OnsiteHiring mode-Contractual Working days-Mon to FriTimings- Australian Shift expected to start at 5/5:30am till 3/3:30pm. All 5...
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Communication Trainer
3 weeks ago
Gurugram, India NIIT Limited Full timeDear candidate,we have a requirement for Voice & Accent trainer for gurgaon location .Interested candidates can share CV's on swati.gupta@niit.com.Role & responsibilities Location:GurgaonRelevant exp - 6-9 yrs. in V&A Work mode: OnsiteHiring mode-Contractual Working days-Mon to FriTimings- Australian Shift expected to start at 5/5:30am till 3/3:30pm. All 5...
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Communication Trainer
2 weeks ago
Gurugram, India NIIT Limited Full timeDear candidate,we have a requirement for Voice & Accent trainer for gurgaon location .Interested candidates can share CV's on Role & responsibilities Location:Gurgaon Relevant exp - 6-9 yrs. in V&A Work mode: Onsite Hiring mode-Contractual Working days-Mon to Fri Timings- Australian Shift expected to start at 5/5:30am till 3/3:30pm. All 5 days work from...
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Communication Trainer
3 weeks ago
Gurugram, India NIIT Limited Full timeDear candidate,we have a requirement for Voice & Accent trainer for gurgaon location .Interested candidates can share CV's on Role & responsibilities Location:Gurgaon Relevant exp - 6-9 yrs. in V&A Work mode: Onsite Hiring mode-Contractual Working days-Mon to Fri Timings- Australian Shift expected to start at 5/5:30am till 3/3:30pm. All 5 days work from...
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Communication Trainer
7 days ago
Gurugram, India NIIT Limited Full timeDear candidate,we have a requirement for Voice & Accent trainer for gurgaon location .Interested candidates can share CV‘s on Role & responsibilities Location:Gurgaon Relevant exp - 6-9 yrs. in V&A Work mode: Onsite Hiring mode-Contractual Working days-Mon to Fri Timings- Australian Shift expected to start at 5/5:30am till 3/3:30pm. All 5 days work from...
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Communication Trainer
1 week ago
Gurugram, India NIIT Limited Full timeDear candidate,we have a requirement for Voice & Accent trainer for gurgaon location .Interested candidates can share CV‘s on Role & responsibilities Location:Gurgaon Relevant exp - 6-9 yrs. in V&A Work mode: Onsite Hiring mode-Contractual Working days-Mon to Fri Timings- Australian Shift expected to start at 5/5:30am till 3/3:30pm. All 5 days work from...
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Communication Trainer
1 week ago
Bhondsi, Gurugram, Haryana, India Flywings Simulator Training Center Full timeactively seeking Voice & Accent Trainer. With 3-4 years of experience in training & mentoring. Job description: Designation: Voice & Accent Trainer Location: Gurgaon Preference will be given to Gurgaon residents. Roles and Responsibilities: 1. Plan, Prepare and conduct NHT Training (VNA, Soft Skills, Culture and Pre-Process). 2. Provide constructive...
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Process Trainer
2 weeks ago
Gurugram, India Digivance Solutions Full timeJob Title: Process Trainer Department: Learning & Development (L&D)Location: Gurgaon Job Type: Full-TimeNumber of Openings: 2Key Responsibilities: Conduct process training for new hires and existing team members. Develop, update, and maintain training content, materials, and assessments. Track and evaluate the effectiveness of training sessions and...
