
Post Operations Manager
2 days ago
The Post Operations Manager will focus on the customer journey after a project is delivered. You will be responsible for ensuring customer satisfaction, handling escalations, managing warranty/maintenance work, and building long-term trust with clients. The role requires someone who can combine operational knowledge with strong communication skills to ensure every customer has a smooth post-project experience. You will also work closely with operations and customer success teams to monitor service quality, gather feedback, and identify areas for improvement.
Responsibilities:
- Manage after-sales service and support.
- Handle customer complaints and ensure timely resolution.
- Coordinate maintenance schedules with field teams.
- Track service quality and customer feedback.
Requirements
- Graduate with 3–6 years in customer service, operations, or after-sales.
- Strong communication and conflict resolution skills.
- Ability to manage multiple clients and priorities.
Benefits
- Opportunity to work in the fast-growing renewable energy and sustainability sector.
- Exposure to global work culture while being part of the India growth story.
- Professional growth with clear career progression paths.
- Collaborative and supportive team environment.
- Competitive salary package with performance-based incentives.
- Learning opportunities through cross-functional projects.
- Job stability in a mission-driven company with long-term vision.
- Work with experienced leaders and international teams.
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Operation Manager
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Internal Operations Manager
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Virtual Social Media Manager
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