Executive - Customer Support (1-2 Yrs) Noida (after-sales/customer Service)

4 weeks ago

Noida, Uttar Pradesh, India Digiversal Full time

Role Overview As a Sales and Customer Support Executive you will be responsible for engaging with clients and Academic Mentors handling inquiries and providing solutions through voice phone calls and non-voice email live chat WhatsApp and social media support Your role will be pivotal in managing the customer journey driving sales conversions and ensuring a seamless customer experience Key Responsibilities - Interact with clients and mentors via phone email live chat WhatsApp and social media messages - Own the sales process from lead generation to closure ensuring customer satisfaction and retention - Effectively communicate service offerings product USPs and operational guidelines to potential clients - Identify customer needs and provide tailored solutions contributing to revenue growth - Resolve customer issues efficiently escalate unresolved concerns and follow up on pending queries - Maintain a collaborative approach with internal teams to ensure smooth operations - Work in a 24 7 dynamic environment with flexible shift schedules - Ensure data accuracy and maintain comprehensive records of customer interactionsRequired Skills Competencies - Excellent communication skills in English preference for Australia UK accent proficiency - Strong interpersonal and analytical skills - Proficiency in typing high speed and accuracy required for live chat support - Ability to work under pressure and meet tight deadlines - Effective multitasking and time management capabilities - Strong problem-solving skills with a customer-centric approach - Proficiency in CRM tools and Microsoft Office Suite is an added advantage Educational Qualifications - Graduate from a reputed institution any discipline - MBA or a Masters degree in a specialized subject is an added advantage - 1-2 years of experience in international client handling voice and non-voice support - A background in Management Medical Science Finance accounting or engineering is beneficial but not mandatory ref updazz com

  • Executive - Us Tech Sales Support (1-2 Yrs) Noida (after-sales/customer Service)

    3 weeks ago

    Noida, Uttar Pradesh, India Solution Passage Full time

    US Technical Sales agents who have handled the inbound Outbound process Email Printer antivirus calls- US Technical support - printer antivirus calls- Specifically handling calls for Email printer and antivirus calls - Conduct product demonstrations and presentations to showcase the value of our technology solutions specifically for email printer ...

  • Traviyo - Customer Support Role (1-2 Yrs) Noida (after-sales/customer Service)

    3 weeks ago

    Noida, Uttar Pradesh, India TraviYo Full time

    We are looking for a dedicated and enthusiastic Client Onboarding Feedback Specialist to join our team The ideal candidate will be responsible for ensuring a smooth and welcoming experience from the moment their onboarding journey to they sign contract to their full integration with our services along with scheduling their product training This role is...

  • Metaapply - Front Desk Executive (1-3 Yrs) Noida (after-sales/customer Service)

    4 weeks ago

    Noida, Uttar Pradesh, India MetaApply Full time

    Job Summary We are seeking a dynamic and friendly Front Office Executive to be the first point of contact for our organization The ideal candidate should have excellent communication skills a pleasant personality and the ability to handle administrative tasks efficiently This is an excellent opportunity for freshers looking to start their career in...

  • Customer Service Executive Greater Noida

    4 weeks ago

    Greater Noida, Uttar Pradesh, India Aditya Birla Group Full time

    Cross Sales and S2S Driving Sales in volumes for the organization on LI HI Loans and other products of ABC Supervise and monitor daily workflow of the assigned branches to ensure speedy and error free issuance Smooth functioning of financial processing including receipting and payment processing as per the laid down processes Quality customer...

  • Sales cum Customer Support Executive

    3 weeks ago

    Noida, Uttar Pradesh, India Tathata Infotech Full time

    Fashion Industry : Sales cum Customer Support Executive with 2–4 years of experienceJob DescriptionJob Title: Sales cum Customer Support Executive Fashion IndustryDepartment: Sales / Customer ExperienceLocation: NoidaExperience Required: 2–4 YearsIndustry: Fashion / Apparel / RetailEmployment Type: Full-TimeReports To: Sales Manager / Customer Experience...

  • Sales cum Customer Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Tathata Infotech Full time

    Fashion Industry : Sales cum Customer Support Executive with 2–4 years of experience Job Description Job Title: Sales cum Customer Support Executive Fashion Industry Department: Sales / Customer Experience Location: Noida Experience Required: 2–4 Years Industry: Fashion / Apparel / Retail Employment Type: Full-Time Reports To: Sales Manager /...

  • Customer Service/customer Support Internship In Noida At

    3 weeks ago

    Noida, Uttar Pradesh, India Gigde Global Solutions Private Limited Full time

    About the internshipSelected intern s day-to-day responsibilities include 1 Assist in managing customer queries and providing excellent support through phone email and chat 2 The role involves troubleshooting ensuring customer satisfaction and maintaining records in CRM systems Requirements 1 Strong communication skills 2 Customer-centric mindset ...

  • Customer Service Executive

    3 weeks ago

    Noida, Uttar Pradesh, India U-Turn4Nature Full time

    U-Turn4Nature- Creating Shared ValueCustomer Service Executive – U-Turn4Nature ( Noida/Greater Noida )U-Turn4Nature is a homemade natural food company in Noida that champions sustainability and community empowerment. Our products are crafted by Rural Women's Self-Help Groups (SHGs), supporting local livelihoods and eco-conscious living.Role Overview:We're...

  • Customer Service Executive

    2 weeks ago

    Noida, Uttar Pradesh, India U-Turn4Nature Full time

    U-Turn4Nature- Creating Shared Value Customer Service Executive – U-Turn4Nature ( Noida/Greater Noida ) U-Turn4Nature is a homemade natural food company in Noida that champions sustainability and community empowerment. Our products are crafted by Rural Women's Self-Help Groups (SHGs), supporting local livelihoods and eco-conscious living. Role Overview: ...

  • Customer Service Executive

    2 weeks ago

    Noida, Uttar Pradesh, India U-Turn4Nature Full time

    U-Turn4Nature- Creating Shared ValueCustomer Service Executive – U-Turn4Nature ( Noida/Greater Noida )U-Turn4Nature is a homemade natural food company in Noida that champions sustainability and community empowerment. Our products are crafted by Rural Women's Self-Help Groups (SHGs), supporting local livelihoods and eco-conscious living.Role Overview:We're...