Level 4 Support Engineer For Medical Domain
14 hours ago
Job Requirements Job Title Level 4 Support Engineer for Medical Domain At Quest Global it s not just what we do but how and why we do it that makes us different With over 25 years as an engineering services provider we believe in the power of doing things differently to make the impossible possible Our people are driven by the desire to make the world a better place to make a positive difference that contributes to a brighter future We bring together technologies and industries alongside the contributions of diverse individuals who are empowered by an intentional workplace culture to solve problems better and faster Role Summary We are seeking a Level 4 Support Engineer who will play a key role in managing and resolving complex technical issues across STO-driven products This role requires strong analytical skills technical troubleshooting capabilities and the ability to work collaboratively across engineering product and operations teams The ideal candidate will demonstrate a deep understanding of product architecture and workflows possess the ability to communicate technical issues and resolutions clearly with customers and handle escalations with confidence You will be expected to lead root cause analysis efforts and contribute to continuous improvement initiatives across the support ecosystem Roles and Responsibilities In this role you will Drive world-class support for global customers Lead the resolution of install base issues related to the product by determining root cause of failures complaints determining resolution and updating code base procedures to prevent similar failures from occurring in the future Serve as a subject matter expert SME for overall product technical implementation and use cases Investigate and resolve complex incidents ensuring minimal impact to business operations Collaborate with engineering teams to identify root causes and implement long-term fixes Monitor system health and performance using observability tools proactively detect anomalies Maintain and improve runbooks SOPs and knowledge base documentation Identify opportunities for automation and process optimization in support workflows Possess advanced domain knowledge and shows great customer focus Demonstrates clarity of thinking to work through limited information and vague problem definitions Qualifications Requirements Bachelor s degree in computer science or in STEM Majors Science Technology Engineering and Math 4-7 years of experience in technical support system operations or incident management A minimum of 3 years experience with DICOM A minimum of 3 years experience with HL7 and Radiology workflows Experience with scripting e g Python SQL Bash and automation tools Familiarity with cloud platforms AWS and monitoring tools e g Prometheus Grafana Previous experience troubleshooting and interaction with multiple sub systems Ability to prioritize multiple tasks and responsibilities while maintaining a high level of quality service Strong troubleshooting skills across application infrastructure and network layers Understanding of ITIL practices and incident change problem management workflows Excellent communication and stakeholder management skills Work Experience Mandatory Skills DICOM HL7 Application L4 Engineering Support Monitoring tools e g Prometheus Grafana Experience with scripting e g Python SQL Bash Nice to have skills AWS Troubleshooting skills across application infrastructure and network layers
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Bangalore, Karnataka, India Quest Global Full timeJob Requirements Job Title Level 4 Support Engineer in lead role for Medical Domain At Quest Global it s not just what we do but how and why we do it that makes us different With over 25 years as an engineering services provider we believe in the power of doing things differently to make the impossible possible Our people are driven by the desire to make the...
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Device Integration Engineer For Medical Domain
14 hours ago
Bangalore, Karnataka, India Quest Global Full timeJob Requirements Job Title Device Integration engineer for medical domain At Quest Global it s not just what we do but how and why we do it that makes us different With over 25 years as an engineering services provider we believe in the power of doing things differently to make the impossible possible Our people are driven by the desire to make the world a...
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Technomanager With L4 Experience In Medical Domain
14 hours ago
Bangalore, Karnataka, India Quest Global Full timeJob Requirements Job Title TechnoManager with L4 experience in Medical Domain At Quest Global it s not just what we do but how and why we do it that makes us different With over 25 years as an engineering services provider we believe in the power of doing things differently to make the impossible possible Our people are driven by the desire to make the world...
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Recruiter-Medical Device Engineering
2 weeks ago
bangalore, India BigRio Full timeJob Title: Engineering / Medical Devices RecruiterLocation: Permanent RemoteShift: 7:00 PM – 4:00 AM ISTExperience: 6 months to 2 years in US Staffing (Engineering / Medical Devices / Pharma)About the Role:We are looking for enthusiastic and driven Medical Devices/Engineering Recruiters to join our growing remote team. In this role, you’ll support...
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Recruiter-Medical Device Engineering
4 days ago
bangalore, India BigRio Full timeJob Title: Engineering / Medical Devices Recruiter Location: Permanent Remote Shift: 7:00 PM – 4:00 AM IST Experience: 6 months to 2 years in US Staffing (Engineering / Medical Devices / Pharma) About the Role: We are looking for enthusiastic and driven Medical Devices/Engineering Recruiters to join our growing remote team. In this role, you’ll support...
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Developer In Medical Domain With Java
1 week ago
Bangalore, Karnataka, India Quest Global Full timeJob Requirements Job Title Developer in Medical Domain with Java At Quest Global it s not just what we do but how and why we do it that makes us different With over 25 years as an engineering services provider we believe in the power of doing things differently to make the impossible possible Our people are driven by the desire to make the world a better...
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bangalore, India Tek Support Full timeJob Title: Senior Electrical Engineering Trainer – Pharma & Medical DevicesLocation: RemoteJob Type: Part-timeJob Summary:We are seeking an experienced Electrical Engineering Trainer with over 10 years of hands-on experience in the pharmaceutical and medical devices industries. The trainer will be responsible for designing, developing, and delivering...
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Senior Electrical Engineering Trainer
2 days ago
bangalore, India Tek Support Full timeJob Title: Senior Electrical Engineering Trainer – Pharma & Medical Devices Location: Remote Job Type: Part-time Job Summary: We are seeking an experienced Electrical Engineering Trainer with over 10 years of hands-on experience in the pharmaceutical and medical devices industries. The trainer will be responsible for designing, developing, and delivering...
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Lead Developer In Medical Domain With Java
1 week ago
Bangalore, Karnataka, India Quest Global Full timeJob Requirements Job Title Lead Developer in Medical Domain with Java At Quest Global it s not just what we do but how and why we do it that makes us different With over 25 years as an engineering services provider we believe in the power of doing things differently to make the impossible possible Our people are driven by the desire to make the world a...
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Bangalore, Karnataka, India Quest Global Full timeJob Requirements Job Title Team Manager with core L4 experience in Medical Domain with Java At Quest Global it s not just what we do but how and why we do it that makes us different With over 25 years as an engineering services provider we believe in the power of doing things differently to make the impossible possible Our people are driven by the desire to...
