Assistant Manager
3 weeks ago
JOB DESCRIPTIONPosition Title Responsibility Level Assistant ManagerFunction OperationsReports to -Manager - OperationsPermanent Temporary PermanentSpan of Control -NilLocation Gurgaon- C-61Role - Assistant Manager Should have 4 years experience of operation management in fraud and risk investigation and customer service process Experience in Managing team of 10 employees in blended process of voice and back-office operations Build strong team relationship within and across teams Ensuring compliance with regulatory standards Ensuring compliance with company client policies and guidelines Responsibilities Analyzing team performance manage all administrative task and provide coaching and feedback to team to deliver strong results Monitors numerous real-time queues relates to Fraud and Dispute for Gift cards issued as well Responsible for all aspects of reviews as it relates to lending and credit card applications account openings fraud referrals and the review of transactional activity inbound outbound calls to confirm activity Using departmental policies determines if transactions are fraudulent or risky and should be canceled and refunded or are legitimate and should be processed and fulfilled on the largest dollar amounts Maintains or exceeds established service level agreements and guidelines for timely resolution of queued transactions to minimize potential revenue losses Contacts and effectively communicates with customers and internal partners to ensure all SLAs are achieved with little or no supervision Effectively manages incoming communication via multiple channels phone email and Customer Relationship Management systems from both internal and external customers resolves all issues within established service-level agreements Conducts analysis of transactional and customer records to link unidentified transactions and accounts to known fraudulent activity May Interact with other Risk teams on developing fraud prevention strategy and process Preparing weekly monthly dashboard and reporting for Senior Leadership Team Performance parameters Process performance - as per agreed KPIs Quality and Productivity Improvement Customer Satisfaction Level of Subject Matter Expertise Organizational RelationshipsReports To Manager Sr ManagerSkillsDesirable Skills Team Management Employee Engagement Attention to detail Commitment and drive for results Questioning reasoning and analytical Adaptable and Flexible Requires shiftwork including weekends non-business hours and holidays Business Etiquette Technical Skills Basic strong internet research Google Docs and overall PC skills Typing speed of 30 words with high accuracy Soft skills Strong team player Ability to communicate correctly grammatically and contextually correct and clearly Good business writing skills High accuracy at work Self-Discipline Listening Patience Education Requirements and Work Experience Bachelor s degree required BCom or BBA preferably in Commerce stream Good English Comprehension Skills Preference will be given to people 4 years experience of operation management in fraud and risk investigation and customer service process
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assistant manager
2 days ago
Gurgaon, Haryana, India Hyatt Full time ₹ 8,00,000 - ₹ 12,00,000 per yearSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Housekeeping is responsible to assist the Housekeeping Manager in managing the day-to-day operation of the...
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Assistant Manager
4 weeks ago
Gurgaon, Haryana, India Radical Minds Technologies Pvt. Ltd. Full timeJob Description: Assistant Manager - LinkedIn Ads & ABMLocation: Gurgaon Department: Performance Marketing / Growth Apply: Immediate Joiner Only Experience: 3-5 years We are seeking a highly skilled Assistant Manager to own, strategize, and execute our LinkedIn Advertising and
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Assistant Manager
4 weeks ago
Gurgaon, Haryana, India Destination Hotels Full timeJob DescriptionSummaryYou will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations.QualificationsMinimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. . Well...
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Assistant Manager
11 hours ago
Gurgaon, Haryana, India Lets Nail it Full time ₹ 22,32,000 - ₹ 43,20,000 per yearJob Description: Executive Assistant/Manager Job Summary:We are seeking a highly organised and efficient Executive Assistant to provide comprehensive administrative support to our CEO. The ideal candidate will be proficient in managing schedules, coordinating meetings, and handling various administrative tasks.Key Responsibilities:Calendar Management:...
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Assistant Manager
3 weeks ago
Gurgaon, Haryana, India Spectral Consultants Full timeInviting applications for the role of Assistant Manager, US Indirect Taxation with 3+ years of Support the review of excise tax returns for various countries across the EMEA region.- Assist with managing EMEA region VAT / Customs compliance for various WFS entities.- Assist with managing and maintaining indirect tax and customs processes.- Support to manage...
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Assistant Manager/Manager
11 hours ago
Gurgaon, Haryana, India PROMAYNOV ADVISORY SERVICES PRIVATE LIMITED Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJOB DESCRIPTION Position: Experience:Statutory Audit post UG - Any graduatePG - Chartered Accountant Manage and supervise the execution of external audit engagements of various clientsShould be able to manage large, medium scale multi-location assignmentsAid in the identification of business development as well as help expand the client base by identifying...
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Assistant Manager
2 weeks ago
Gurgaon, Haryana, India Livguard Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionLivguard, part of the SAR Group, is a leading provider of energy storage solutions including Inverters, Inverter Batteries, Automotive Batteries, and Solar Rooftop Solutions. With a focus on innovation, strong customer relationships, and manufacturing excellence, Livguard empowers households in India with efficient and limitless energy....
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Assistant Manager
7 days ago
Gurgaon, Haryana, India Holiday Inn Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDuties and responsibilitiesFinancial returns:Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increasing productivity.Assists in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget.Assists in the preparation of...
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Assistant Manager
7 days ago
Gurgaon, Haryana, India KPMG Global Services Full time AU$ 90,000 - AU$ 1,20,000 per yearProposed designationAssistant ManagerRole typeIndividual contributor and SupervisoryReporting to ManagerGeo to be supportedAustraliaWork timingsFull time
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Assistant Manager
4 weeks ago
Gurgaon, Haryana, India JLL Full timeJob DescriptionPosition Overview:We are seeking a dynamic and results-driven Assistant Manager - Sales to join our Integrated Facilities Management (IFM) team. The successful candidate will play a crucial role in driving sales growth, developing client relationships, and supporting the overall success of our IFM vertical.Key Responsibilities:- Support the...
