Sales & Booking Coordinator | Citysoulstay

2 weeks ago


Greater Noida, Uttar Pradesh, India Devolyt Technologies Private Limited Full time

We are seeking an enthusiastic and customer-oriented Guest Relations Booking Executive to join our team The role involves handling incoming leads generated through marketing campaigns reaching out to prospective guests explaining stay options and converting inquiries into confirmed bookings for our studio apartments and stays Key Responsibilities Call and follow up with leads generated through marketing campaigns and digital channels Understand customer requirements and provide suitable stay studio apartment options Explain property features pricing and available packages to potential guests Convert inquiries into confirmed bookings by offering excellent service and persuasive communication Maintain records of calls inquiries and bookings in the Excel Sheet Build positive relationships with guests to encourage repeat bookings and referrals Coordinate with the operations team to ensure smooth check-ins and guest satisfaction Requirements Proven experience as a Telecaller Tele-sales Executive or Customer Service role hospitality experience preferred Excellent communication and interpersonal skills Strong persuasion and negotiation abilities Ability to handle objections and provide solutions confidently Benefits Competitive salary performance-based incentives Growth opportunities within the hospitality and real estate sector Training and development support Employee discounts on stays Positive attitude self-motivated and target-oriented Job Types Full-time Permanent Pay 8 000 00 - 10 000 00 per month Language Hindi Preferred English Preferred Work Location In person


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