Analyst - Global Order Management - Cloud

Job Category Finance Ensures that revenue is recognized in accordance with Corporate and SEC standards Provides direction to sales organization prior to contracts being concluded Career Level - IC0 Responsibilities Global Order Management Global Order Management Team is responsible for validating and processing executed contracts in accordance with the established procedures policies and standards This involves liaising with various cross-functional stakeholders including Sales Partners Business Finance Business Practices upstream and downstream processes to ensure timely and accurate order processing and revenue recognition This team manages online and offline submissions for License Hardware Cloud Support Renewal and Education Job Role Perform data entry record verification validation of policies in alignment with current business practices and Desk Manuals - HW License Cloud Support Renewal Edu Identify queries on non-compliant requests work with the right stake holders to resolve them by providing details on possible resolution Collaborate with Upstream and Downstream teams like CDM IB Collection AR for resolution of customer related issues Adherence to compliance guidelines including SOX internal external compliance audits Constantly strives to enhance technical and process knowledge participate in assessment programs - updates LLC etc Meet the defined KPIs - Input Quality Output Quality Efficiency Turn Around Time Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner Deliver true value by earning customer s trust Key Skills Strong communication skills Verbal and Written - Skill to interact with diverse stakeholders and departments across cultures internationally Problem Solving and Decision Making skills - To recognize deviations from standard practices and analyze situations to make decisions Innovation - Ideation and process recommendations to improve customer experience team efficiency and continuous improvement Ability to consistently meet deadlines and achieve goals Should be well versed with Computer Usage and MS Office Applications like Excel Word and Power Point Key Competency Change Agility Mastering Complexity Communicating for Impact Performance drive and Execution Basic Requirements Graduate Post Graduate Flexible with shifts Qualifications displayed in the job posting Works on assignments that are routine in nature where limited judgment is utilized Normally receives detailed instructions on all work Work involves minimal problem resolution following detailed instructions Basic reading writing arithmetic skills Familiarity with spreadsheet applications 0 - 1 years of experience Qualifications Career Level - IC0 About Us As a world leader in cloud solutions Oracle uses tomorrow s technology to tackle today s challenges We ve partnered with industry-leaders in almost every sector-and continue to thrive after 40 years of change by operating with integrity We know that true innovation starts when everyone is empowered to contribute That s why we re committed to growing an inclusive workforce that promotes opportunities for all Oracle careers open the door to global opportunities where work-life balance flourishes We offer competitive benefits based on parity and consistency and support our people with flexible medical life insurance and retirement options We also encourage employees to give back to their communities through our volunteer programs We re committed to including people with disabilities at all stages of the employment process If you require accessibility assistance or accommodation for a disability at any point let us know by emailing or by calling 1 888 404 2494 in the United States Oracle is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law