Product Owner

Job Description

KEY RESPONSIBILITIES

- Help PM leaders define the long-term strategy and vision for product, leveraging existing and new technologies to deliver features & value to our customers.
- Stay informed on the industry landscape to ensure that your product is competitive and differentiated in the marketplace.
- Help PM leaders plan and prioritize the product areas and give overall direction on features and requirements from conceptual stages through product lifecycles to meet operational, financial, and organizational objectives.
- Analyze customer feedback and usage metrics to identify key pain points
- Think big and continuously pitch new product ideas to grow product and core platform usage.
- Own and manage the JSCAPE product backlog, ensuring it is well-defined, prioritized, and continuously refined.
- Drive requirement definition, customer experience design, product roadmap, and prioritization.
- Work closely with engineering teams to ensure a shared understanding of requirements and to facilitate efficient development cycles.
- Manage resource planning and product priority. Manage team efforts in deliverables, overseeing initiation, prioritization, and scoping projects or features in partnership with Engineering teams.
- Identify and resolve issues that may impair the team&aposs ability to meet strategic, financial, and/or technical goals
- Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.
- Work with Redwood Partners to understand partner and their customer needs and influence the adoption of your product by understanding challenges and identifying opportunities and trends.
- Provide both inspiration and organizational leadership to various cross-functional teams in delivering high-quality experiences to the users.
- Work with technical and non-technical stakeholders to understand and improve product capabilities.
- Influence strategy and oversee multiple cross-functional teams defining, identifying, and tracking appropriate product or business metrics, both quantitative/qualitative, for products/business ventures.
- Drive amazing work by defining detailed requirements via Program Increments, Epics, User stories, and acceptance criteria, help scope & track Sprint-level work to meet quarterly Objectives and Key Results, and ultimately Redwoods yearly Rally Cry.
- Shape the culture model and hold teams accountable for creating a culture of belonging through inclusive, respectful, and equitable practices. Help teams and organizations communicate/collaborate effectively by setting a personal example.
- Participate in product launches, including defining messaging, positioning, and key benefits.
- Monitor product performance, gather user feedback, and iterate on product features throughout the product life cycle.

YOUR EXPERIENCE

- Possess a strong understanding of MFT technologies, protocols (e.g/, sftp, ftp/s, as2, http/s), security best practices, and common integration patterns.
- Be able to engage in technical discussions with engineering teams and understand technical implications of product decisions
- Bachelor&aposs degree in Computer Science, Information Technology, Business, or a related field; Master&aposs degree preferred.
- 3+ years of experience as a Product Owner or Product Manager, with a strong focus on Managed File Transfer (MFT) solutions.
- Deep understanding of MFT concepts, including secure file transfer protocols, data encryption, digital signatures, auditing, and compliance.
- Proven experience working in an Agile/Scrum development environment.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to non-technical audiences.
- Demonstrated ability to influence and collaborate effectively with cross-functional teams.
- Experience with product management tools (e.g., Jira, Azure DevOps, Confluence, Aha).

Abilities needed

- SDLC Management experience
- Scrum and Kanban
- Discovery session leadership
- Grooming session leadership
- Design session leadership
- Release planning
- Sprint planning

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