Associate - Order Management

Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Associate Order Management In this role you will be part of the order management team and would be independently handling all Order processing requirements Responsibilities Should have strong Order Management knowledge This role requires frequent interaction with client through telephonic and email communication Sound knowledge of Manufacturing Processes Procurement Logistics SCM etc Comply with and maintain knowledge of applicable rules legislation regulations standards and best practices Support the Project coordinator for operational excellence and exceeding KPI targets Responsible for developing Process Flow SOPs and documentation Sales Order Purchase Order creation in SAP Follow up with Vendors for timely delivery of material Close co-ordination with logistics cross functional teams to resolve any issues Correcting any errors which are received due to incorrect entry of orders by Supplier Customer and ensuring they are in system for further processing Email Management Analytical and Problem solving skills Qualifications we seek in you Minimum Qualifications Bachelor s degree in any stream SAP Functional Knowledge MS - Office Excel Word Flexibility to any shift Strong E-mail and Customer call handling etiquettes Strong Oral and written Communication skills Preferred Qualifications Skills SAP Hands on Experience E-mail Workflow handling tool exposure Manufacturing Industry Experience Exposure Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skills Grow with the best - Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace Committed to ethical AI - Work in an environment where governance transparency and security are at the core of everything we build Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140 000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training