(Urgent) Business Systems Analyst III
4 weeks ago
Job Description
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
- Bachelor s Degree required. Business Administration, Finance, Math, MIS or related field preferred.
- 5+ years experience with ERP or Billing administration, including business systems API integrations, user administration, customization and reporting (Oracle/NetSuite/SAP).
- 3+ years experience working with Zuora/Aria (or comparable Billing platform).
- Experience in Salesforce a plus, including integrations.
- Experience in Oracle s NetSuite application a plus.
- Experience in Salesforce CPQ a plus or comparable processes.
- Strong understanding of business units (Finance, Sales, etc.) and their processes.
- Excellent oral and written communication/documentation skills.
- Excellent understanding of IT business processes.
- Shows tenacity in resolving technical problems and attaining business objectives.
- Proven track record in driving results; ability to coordinate and prioritize concurrent activities within deadline-driven climate.
- Familiarity with custom API integrations troubleshooting (Data Warehouse ETLs, InContact, MINDBODY Software, etc.).
- Ability to work independently and in collaborative teams.
- Approachable and confident interacting with executives, diverse users, and outside resources.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Run and maintain Billing System and Salesforce Integration tools.
- Follow strict Change Management and Controls/Compliance.
- Design, build and deploy technical solutions from business requirements.
- Provide strategic roadmap vision and execution, coordinating with architecture and the team lead on roadmap deliverables.
- Verify contractor and third-party deliverables align with MINDBODY policies and procedures.
- Manages the development cycle and sandboxes. (Refreshing, deployment settings, etc.).
- Create custom report types, reports, and dashboards.
- Participate in user requirement sessions and document user requirements to address changing business needs.
- Collaborate with the fellow BSA s and the Technical Lead, and Business Technology Manager to assist in implementing any new tools, processes.
- Create Test Scripts for new features or functionality.
- Thoroughly test new features and functionality developed by other BSA team members.
- Modify data via Data Loader or other tools.
- Identify requests/incidents that could be resolved/completed by the Service Desk.
- Create documentation and update their processes.
- Identify and track potential system issues/bugs/problems and escalate, as necessary.
- Partner with the various departments to define and document process, strive for operational excellence and translate business problems to solutions.
- Develop and provide training to a variety of user audiences that have a variety of technical skill levels.
- Manage multiple small to medium-scope projects, including requirements gathering, developing work breakdowns and project plans, track task status, and escalate as needed to keep projects on schedule.
- Define and document processes, capture functional requirements and create process flows.
- Quickly learns new technologies, finds creative solutions to a wide variety of problems, and communicates effectively to both technical and non-technical audiences.
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