Service Advisor Jobs Opening in Tanu Automobiles at Fatima Nagar, PuneLess

4 weeks ago

Pune, India Tanu Automobiles Full time

Job Summary: We are looking for a knowledgeable and customer-focused Service Advisor to join our bike service center team. The ideal candidate should have a good understanding of motorcycles, be able to explain servicing procedures clearly to customers, and provide excellent customer service and technical support. Freshers with a passion for bikes and willingness to learn are also encouraged to apply. Key Responsibilities: Greet customers and understand their service needs related to their bikes. Explain service procedures, repair needs, and maintenance schedules to customers in an easy-to-understand manner. Schedule servicing appointments and manage the daily service workflow efficiently. Liaise between customers and the workshop to ensure smooth communication and timely delivery of services. Provide technical support and answer customer queries related to bike servicing and repairs. Maintain accurate records of service jobs, customer details, and service history. Follow up with customers on service completion and post-service satisfaction. Support the service team in managing spare parts and service inventory. Promote additional services or products when appropriate to enhance customer experience. Qualifications & Experience: Basic knowledge of motorcycles and their servicing requirements. Prior experience as a service advisor or in customer service is preferred but not mandatory. Freshers with relevant interest and aptitude are welcome to apply. Good communication skills in [insert language] for effective customer interaction. Skills Required: Strong customer service orientation and interpersonal skills. Ability to explain technical information in simple terms to customers. Good organizational and scheduling skills. Ability to work under pressure and manage multiple tasks. Basic computer skills for record-keeping and scheduling. Positive attitude and willingness to learn. Benefits: On-the-job training and skill development. Opportunity to work with a passionate and supportive team. Performance-based incentives and growth opportunities. Friendly work environment.More information about this Service Advisor JobPlease go through the below FAQs to get all answers related to the given Service Advisor jobWhat are the job requirements to apply for this Service Advisor job position? Ans: A candidate must have a minimum of 0 to 2 year experience as an Service Advisor What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Certificate Course (ITI), 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Service Advisor is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Service Advisor position? Ans: There are immediate 1 job openings for Service Advisor in our Organisation. Certificate Course (ITI), 12th Pass (HSE)

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