Telesales Executive
4 weeks ago
Description
We are looking for a motivated Telesales Executive to join our team in India. The ideal candidate will be responsible for making outbound calls to potential customers, understanding their needs, and promoting our products and services. This role is perfect for individuals with 0-1 years of experience who are eager to start their careers in sales and customer service.
Responsibilities
- Initiate outbound calls to prospective clients to promote products and services.
- Engage with customers to understand their needs and provide solutions accordingly.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Achieve sales targets and contribute to the overall team performance.
- Follow up on leads generated from marketing campaigns and convert them into sales.
- Provide excellent customer service and address customer inquiries effectively.
Skills and Qualifications
- Strong verbal communication skills in English and regional languages.
- Basic understanding of sales principles and customer service practices.
- Proficiency in using CRM software and Microsoft Office Suite.
- Ability to handle objections and remain resilient under pressure.
- Excellent negotiation and persuasion skills.
- Strong listening skills and ability to empathize with customers.
- Ability to work independently and as part of a team.
- Time management skills and the ability to prioritize tasks effectively.
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