e-commerce merchandiser

1 week ago


Mumbai, Maharashtra, India Prasam Crafts Full time
Job Description

Job Title: CRM & e-commerce merchandiser

Location: Mumbai

About Prasam Crafts:

Prasam Crafts is a premium handcrafted fashion brand that blends heritage craftsmanship with contemporary design. We collaborate with artisans across India to create exclusive, sustainable, and timeless fashion pieces.

Key Responsibilities:

- E-Commerce Order Management: Process and track website & marketplace (Myntra) orders.
- Customer Support: Handle inquiries, resolve issues, and enhance customer experience.
- Product Cataloging: Upload and manage product listings on the website & marketplaces.
- Marketplace Coordination: Assist in inventory updates, listings, and order processing.
- Social Media Management & Content Creation: Manage social media pages, create engaging content, plan campaigns, and interact with the audience.

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